Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Austin Seo

Brisbane

Summary

Personable and dependable, with strong commitment to maintaining safe and compliant work environment. Possesses solid understanding of safety regulations and risk management principles, coupled with proficiency in conducting safety audits and implementing preventive measures. Dedicated to fostering culture of safety and ensuring well-being of all team members.

Overview

3
3
years of professional experience
1
1
Certification

Work History

F&B Attendant

Sofitel Hotel
05.2025 - Current


  • Boosted customer loyalty through friendly interactions and genuine care for their dining experience.
  • Ensured food safety compliance by properly handling, storing, and serving food items according to established guidelines.

Concierge

Hilton
06.2023 - 04.2025
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.

Disaster Safety Officer

Korea District Heating Corporation
07.2022 - 12.2022
  • Responded to any emergencies as instructed and with utmost efficiency.
  • Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
  • Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.

Education

Bachelor of Engineering - Industrial Engineering

Inha University
Incheon, South Korea
02-2022

Skills

  • Critical thinking
  • Data analysis
  • Time management
  • Quality assurance controls
  • Process improvement
  • Manufacturing processes
  • Safety policies
  • Effective problem solving
  • Team player mentality

Accomplishments

  • Assisted with creating innovative engagement proposals that were memorable to couples and loved ones.
  • Planned and implemented the company-wide rollout of a proactive safety and health target program, partnering with field management and supervisory staff and effectively reduced overall accidents by 1.5%.

Languages

English
Professional Working
Korean
Native or Bilingual

Certification

White card

Driver License

Timeline

F&B Attendant

Sofitel Hotel
05.2025 - Current

Concierge

Hilton
06.2023 - 04.2025

Disaster Safety Officer

Korea District Heating Corporation
07.2022 - 12.2022

Bachelor of Engineering - Industrial Engineering

Inha University

Similar Profiles

CREATE PROFILE
Austin Seo