Minh Ngoc Dao
Unit 18 - 16/18 Bigge St, Liverpool 2170
Summary
Hospitality background with 2 years of working as an all-rounder in customer services. Exceptional customer service skills which focus on improving customer satisfaction and increasing company profit. Core proficiencies include food safety knowledge, cash handling, tyro EFTPOS payment, and safe manual handling techniques.
Overview
1
1
year of professional experience
Work History
F&B Attendant
Hanuman Restaurant - Darwin CBD
11.2022 - 06.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
Room Attendant
Hyatt Regency Hotel - Sydney
08.2022 - 10.2022
- Vacuumed carpets, mopped floors, and dusted surfaces to maintain a spotless environment.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Prepare all the services for customers before they enter and after they check out with a friendly and professional attitude.
All Rounder
Cabra-Vale Diggers Club
03.2022 - 07.2022
- Work at all sections in Asian Restaurant: Waiter, Front of house, Customer service
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Back up for all the other departments if requested.
- Cleaned and organised counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Education
Business Administration
Hai Phong University
Hai Phong, Viet Nam05.2017
Skills
- Excellent in coordination and prioritization
- Teamwork, problem solving and critical thinking
- High adaptability
- Ability to communicate well, enthusiastic, organized, strong sense of responsibility and carefulness at work
Availability
Flexible 4 days/ week, from 3 pm to 10 pm.
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Timeline
F&B Attendant
Hanuman Restaurant - Darwin CBD
11.2022 - 06.2023
Room Attendant
Hyatt Regency Hotel - Sydney
08.2022 - 10.2022
All Rounder
Cabra-Vale Diggers Club
03.2022 - 07.2022
Business Administration
Hai Phong University
Similar Profiles
Juno McKeeJuno McKee
Career break at -Career break at -
Pavitra Devi Bala SubramaniamPavitra Devi Bala Subramaniam
Private Tutor at -Private Tutor at -
Wei Xi KumWei Xi Kum
After-School Tutor at -After-School Tutor at -