Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Austin Frick

Caboolture,QLD

Summary

Proven to excel in high-pressure environments, I demonstrated exceptional problem-solving and communication skills at KFC, ensuring top-notch customer service. A quick learner with a keen eye for detail, I efficiently managed transactions and resolved issues, significantly enhancing customer satisfaction. My ability to work independently and prioritize tasks effectively sets me apart.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Drive Thru & Front Counter Operator

KFC
Caboolture
11.2024 - Current
  • Ensured high-standard delivery of customer service.
  • Addressed a high volume of client demands proficiently.
  • Proven track record of working independently with minimal supervision.
  • Resolved customer issues and concerns quickly to promote better service and keep lines moving.
  • Operated cash register to process payments accurately and efficiently.
  • Processed cash, credit card, and gift card payments and returned payment cards, change, and receipts to customers.

beyond the broncos and education Queensland
01.2022 - 11.2026
  • Company Overview: brisbane broncos workshops
  • Brisbane broncos workshops

Front Counter Operator

Ollie Trolley
01.2023 - 01.2024
  • Complied with established workplace policies.
  • Worked effectively without direct supervision.
  • Maintained exceptional standards in customer interactions.
  • Always on time
  • Consistently displayed excellent diligence towards work.
  • Greeted customers and provided excellent customer service.

Education

Year 9 student -

Tullawong state high school
12.2026

Skills

  • Excellent communication skills
  • Problem-solving skills
  • Teamwork
  • Presentation skills
  • Health & Safety awareness
  • Quick Learner
  • Attention to Detail
  • Time Management

Certification

Cert I Basic Financial Literacy, 12/31/24

References

  • Colbey Clarence, Indigenous Student Support Officer, Education Queensland & Brisbane Broncos, Colbey.clarence@Broncos.com.au, 0450 609 185
  • Amorill, High School Teacher, Education Queensland, Amorill@eq.edu.au, (07) 5428 5222

Timeline

Drive Thru & Front Counter Operator

KFC
11.2024 - Current

Front Counter Operator

Ollie Trolley
01.2023 - 01.2024

beyond the broncos and education Queensland
01.2022 - 11.2026

Year 9 student -

Tullawong state high school
Austin Frick