Dynamic professional skilled in communication and team collaboration. Experience in customer engagement and effective decision-making in fast-paced environments. Committed to enhancing community safety and providing compassionate support.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
Volunteer Surf Lifesaver
SLSQ
Ellis Beach , QLD
05.2018 - 12.2024
Bronze Medallion, First Aid Certificate, Advanced Resuscitation Training.
Worked effectively with fellow lifeguards to ensure safety and respond to emergencies.
Administered immediate and comprehensive first aid to injured and distressed community members.
Communicating with the team to ensure safe conditions.
AFL Boundary Umpire
Cairns AFL
Cairns, QLD
02.2022 - 11.2024
Communicated effectively with players and officials to maintain game flow.
Participated in and attended frequent meetings and training sessions to stay up-to-date on league requirements.
Executed high-pressure decisions under time constraints.
Student Volunteer
Rosie's - friends on the street
Cairns, QLD
11.2023 - 10.2024
Distributed food and supplies to individuals in need.
Provided emotional support to clients through active listening and compassion.
Customer Service Representative
Woolworths
Cairns, QLD
10.2022 - 04.2023
Managed customer complaints and resolved issues promptly.
Processed transactions accurately using point-of-sale systems.
Collaborated with team members to enhance service efficiency.
Customer Service Representative (Christmas casual)
City Beach
Cairns, QLD
11.2022 - 02.2023
Assisted customers with inquiries and product selections.
Maintained a clean and organized store environment for customers.
Answered customer inquiries and provided accurate information regarding products and services.
Education
M.D. - Doctor of Medicine - Bachelor of Science
University of New South Wales
Port Macquarie, New South Wales, NSW
11-2030
Queensland Certificate of Education -
St Monicas College
Cairns
12-2024
Skills
Effective Communication skills
Problem solving
Team collaboration
Customer engagement
Decision making
Empowerment support
Certification
First Aid Certificate
References
References available upon request.
Timeline
Student Volunteer
Rosie's - friends on the street
11.2023 - 10.2024
Customer Service Representative (Christmas casual)