Ava Dalby
Raymond Terrace
Summary
Motivated and reliable high school student with over two years of customer service experience as a waitress at Lakeside Tavern and recent exposure to dental care field third placement at Roman to central care proven ability to communicate effectively with wide range of people manage responsibilities in a busy environment and Work both independently and as a part of a team are gonna continue learning and contribute positivity a new role with strong work ethic, punctuality and friendly attitude
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Work experience
Raymond terrace dental care
Raymond Terrace
06.2025 - 06.2025
- Assisted team with daily project tasks and administrative support.
- Conducted research to gather data for ongoing projects and reports.
- Coordinated meetings and prepared agendas for team discussions.
- Collaborated with team members to streamline workflow processes.
- Engaged in training sessions to enhance skills and knowledge base.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Helped maintain applicant tracking systems and recruiting metrics.
- Assisted dentists during procedures to ensure patient comfort and safety.
- Prepared examination rooms with necessary tools and sterilized equipment daily.
- Scheduled appointments and maintained organized patient flow throughout the day.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Sterilized instruments according to established guidelines and protocols.
- Took digital X-rays of teeth using radiographic equipment.
- Maintained a neat, clean and organized environment throughout the office.
Waitress
Lake side tavern
Raymond Terrace
10.2023 - 03.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Provided excellent customer service in a fast-paced restaurant environment.
- Took and processed customer orders accurately and efficiently.
- Assisted in maintaining cleanliness and organization of dining area.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed cash register operations and processed payments swiftly.
- Upsold menu items to enhance guest dining experience and satisfaction.
- Trained new staff on restaurant procedures and customer service standards.
- Resolved customer complaints promptly to maintain positive dining atmosphere.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Assisted other wait staff members in times of heavy customer traffic.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
Education
Irrawang High School
Raymond Terrace , NswSkills
- Customer service
- Project management
- Research skills
- Team collaboration
- Equipment sterilization
- Interpersonal communication
- Creative and resourceful
- Client relationships
- Problem-solving
- Teamwork and collaboration
- Interpersonal and social skills
- Multitasking and organization
- Outstanding communication skills
- Quick learner
- Flexible schedule
- Scheduling
- Adaptability and flexibility
- Attention to detail
- Initiative
Timeline
Work experience
Raymond terrace dental care
06.2025 - 06.2025
Waitress
Lake side tavern
10.2023 - 03.2025
Irrawang High School