Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

AVA ELLIS

Mount Eliza,VIC

Summary

Experienced and dedicated waitress with 3 years in high-energy environments, known for delivering exceptional customer service and efficiently managing high-volume shifts. Skilled in multitasking, handling customer inquiries, and maintaining a positive experience. Proficient at managing transactions accurately, and working collaboratively with team members. My strong communication and organizational skills enable me to ensure customer satisfaction and contribute effectively to a dynamic, customer-focused team.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Waitress

Ranelagh Club
10.2024 - Current
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Waitress

Foxey's Hangout
10.2024 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Waitress and Bartender

Quattro - Red Hill
01.2022 - 10.2024
  • Efficiently deliver meals to customers, ensuring timely and accurate service
  • Foster positive interactions with customers, providing excellent service and addressing any concerns promptly
  • Skilled in managing multiple tables simultaneously, maintaining organized service and ensuring a smooth dining experience for all guests

Cashier

Ritchies
01.2021 - 01.2023
  • Experienced in handling a wide variety of customers, adapting to diverse needs and ensuring personalized service
  • Proficient in managing cash and transactions with accuracy, ensuring secure and efficient financial operations
  • Effective communicator with customers, providing clear, responsive interactions to enhance satisfaction and resolve inquiries

Education

VCE -

Padua College
10-2024

High school or equivalent -

Frankston High School
01.2021

Skills

  • Organization and time-management
  • Communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Detail-oriented and able to handle multiple tasks simultaneously
  • Experienced in high-paced environments
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Decision-making
  • Handling complaints

Certification

RSA certificate

Timeline

Waitress

Ranelagh Club
10.2024 - Current

Waitress

Foxey's Hangout
10.2024 - Current

Waitress and Bartender

Quattro - Red Hill
01.2022 - 10.2024

Cashier

Ritchies
01.2021 - 01.2023

VCE -

Padua College

High school or equivalent -

Frankston High School

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AVA ELLIS