Summary
Overview
Work History
Education
Accomplishments
Certification
Interests
Timeline

Ava Grace Covell

Summary

Friendly and positive with strong communication and customer service skills, adaptable in various retail environments. Knowledge of sales principles and techniques, coupled with proficiency in handling transactions and managing inventory. Dedicated to enhancing customer satisfaction and driving sales growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales assistant

Paradise lifestyle
12.2021 - 08.2025
  • Processed transactions accurately while maintaining a high level of customer service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Monitored sales trends to advise management on potential inventory adjustments.

Netball Coach

Sunshine Beach State School
02.2025 - 06.2025
  • Enhanced team performance by developing and implementing effective netball coaching strategies which resulted in winning the grand final.
  • Increased athlete motivation with engaging drills and exercises designed to challenge their abilities and develop resilience.
  • Handled conflict resolution amongst team members promptly while maintaining an unbiased approach
  • Advised parents/guardians about player progress throughout seasons ensuring they were well informed about expectations and achievements.
  • Improved athletes'' skills through comprehensive training sessions tailored to individual needs.
  • Provided consistent feedback to players on their progress, setting clear expectations for individual growth and development.
  • Analyzed game footage to identify areas for improvement, providing valuable feedback to players for growth opportunities.
  • Developed relationships with players to provide ongoing support and encouragement and celebrated team successes regularly.

Pharmacy retail assistant (work experience)

Terry white
03.2024 - 07.2024
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

St Andrews Anglican College, Peregian Springs, QLD

Accomplishments

  • Premier coach of the year 5 netball team, achieved through effectively coaching their individual and team needs.

Certification

  • Allied Health Certificate ii and iii - Axial learning

Interests

  • Enjoy participating in netball for overall physical and mental well-being
  • Enjoy hobbies that combine physical activity with outdoor exploration

Timeline

Netball Coach - Sunshine Beach State School
02.2025 - 06.2025
Pharmacy retail assistant (work experience) - Terry white
03.2024 - 07.2024
Sales assistant - Paradise lifestyle
12.2021 - 08.2025
St Andrews Anglican College - ,

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Ava Grace Covell