Natasha Jennifer Lawn
Tom Price,WA
Summary
Dynamic Retail Store Manager with a proven track record at Valley Girl/Temt, excelling in inventory management and employee training. Successfully boosted sales through innovative visual merchandising and effective team building, surpassing sales goals and enhancing customer satisfaction. Passionate about creating an engaging shopping experience while driving business success.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
21
21
years of professional experience
Work History
Sales Assistant
Pandora
09.2024 - 01.2025
- Collaborated with team members, sharing product knowledge and assisting in the achievement of collective sales goals.
- Enhanced customer experience by ensuring a clean, organized, and visually appealing retail environment.
- Recommended retail products for at-home use.
- Implemented creative merchandising strategies that showcased products effectively while maximizing retail space utilization.
Parental Duties
.
01.2023 - 01.2024
Apprentice Hairdresser
Mophedz Hair Design
01.2019 - 07.2023
- Executed precision cuts and styles to enhance client satisfaction and retention.
- Advised clients on hair care products and techniques to maintain healthy hair.
- Colour work
- Time management
- Cultivated strong client relationships through effective communication and personalized service enhancements.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Mentored junior stylists, sharing expertise in advanced cutting, coloring, and styling methods.
Parental Duties
.
04.2014 - 01.2019
Retail Store Manager
Valley Girl/Temt
02.2007 - 04.2014
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Food Preparation Worker/ Customer Service
Hungry Jack's
11.2003 - 06.2007
- Prepared food items following safety and hygiene standards to ensure quality and compliance.
- Operated kitchen equipment efficiently, enhancing food preparation speed and consistency.
- Trained new staff on food preparation techniques and safety protocols to maintain high standards.
- Handled high-pressure situations calmly and professionally during peak hours of operation.
- Supported the kitchen staff in maintaining a high level of cleanliness, ensuring compliance with all food safety regulations.
- Processed customer orders and accurately handled payment transactions.
Education
First Aid Course HLTAID012
Working With Children Check
Certificate III Hairdressing
WA Driver's License
Hair Dressing
Murdoch Tafe
Murdoch 06-2021
Skills
- Inventory management
- Visual merchandising
- Sales forecasting
- Employee training
- Customer service
- Team building
- Self-motivated
- Efficient & organised
Timeline
Sales Assistant
Pandora
09.2024 - 01.2025
Parental Duties
.
01.2023 - 01.2024
Apprentice Hairdresser
Mophedz Hair Design
01.2019 - 07.2023
Parental Duties
.
04.2014 - 01.2019
Retail Store Manager
Valley Girl/Temt
02.2007 - 04.2014
Food Preparation Worker/ Customer Service
Hungry Jack's
11.2003 - 06.2007
First Aid Course HLTAID012
Working With Children Check
Certificate III Hairdressing
WA Driver's License
Hair Dressing
Murdoch Tafe
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