Summary
Overview
Work History
Education
Skills
Timeline
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Ava Jean

Kurrajong Heights

Summary

Dynamic and dedicated professional with a proven track record at Coles, excelling in leadership and effective time management. Recognised for implementing process improvements that enhanced inventory accuracy and fostering a positive team environment. Committed to delivering exceptional service while demonstrating flexibility and empathetic communication in diverse settings.

Overview

4
4
years of professional experience

Work History

Home Tutor

Self Employed Services
01.2025 - Current
  • Developed customised lesson plans enhancing student engagement and understanding of complex subjects.
  • Assessed individual learning styles to tailor instructional approaches, improving student retention rates.
  • Mentored students in time management and study skills, fostering academic independence and confidence.

House and Pet Sitter

Self Employed Services
01.2023 - Current
  • Cared for diverse pets, ensuring their health and well-being through daily feeding and exercise routines.
  • Managed house maintenance tasks, including cleaning and organising, to create welcoming environments for homeowners.
  • Developed personalised care plans for pets based on individual needs, enhancing comfort and reducing anxiety during owner absences.
  • Coordinated schedules for multiple clients, ensuring timely visits and consistent communication regarding pet care updates.

Babysitter

Self Employed Services
06.2022 - Current
  • Supervised children in safe, engaging environments while ensuring adherence to established routines.
  • Developed and implemented educational activities to promote cognitive and social development.
  • Communicated effectively with parents regarding children's progress, behaviors, and daily activities.
  • Managed schedules and transportation for children to various appointments and extracurricular activities.

Night Shift Leader

Coles
03.2022 - 04.2025
  • Supervised night operations, ensuring efficient workflow and adherence to safety protocols.
  • Trained and mentored team members on best practices for stock management and customer service.
  • Implemented process improvements that enhanced inventory accuracy and reduced errors during night shifts.
  • Monitored performance metrics, identifying areas for improvement and implementing corrective actions as needed.
  • Conducted regular audits of merchandise displays, ensuring compliance with company standards and visual merchandising guidelines.
  • Resolved customer inquiries and issues promptly, fostering a positive shopping experience during nighttime hours.
  • Enhanced productivity by efficiently delegating tasks and setting clear expectations for team members.

Crew Member

TenTops
09.2021 - 02.2022
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organisation of workstations to ensure a safe environment.
  • Assisted in inventory management by restocking supplies and monitoring stock levels.
  • Collaborated with team members to efficiently execute daily operations during peak hours.

Education

Bachelor of Psychology (Honours) - Psychology

Western Sydney University
Kingswood, NSW
12-2028

Higher School Certificate -

Colo High School
North Richmond
09-2024

Skills

  • Flexibility
  • Initiative-taking
  • Security awareness
  • Organisation
  • Hardworking
  • Empathy development
  • Empathetic communication
  • Effective time management
  • Leadership and teamwork
  • Professionalism and reliability

Timeline

Home Tutor

Self Employed Services
01.2025 - Current

House and Pet Sitter

Self Employed Services
01.2023 - Current

Babysitter

Self Employed Services
06.2022 - Current

Night Shift Leader

Coles
03.2022 - 04.2025

Crew Member

TenTops
09.2021 - 02.2022

Bachelor of Psychology (Honours) - Psychology

Western Sydney University

Higher School Certificate -

Colo High School

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Ava Jean