Ava Jean
Kurrajong Heights,NSW
Summary
Experienced with providing comprehensive support to ensure seamless operations and customer satisfaction. Utilises strong communication and problem-solving skills to address and resolve issues efficiently. Track record of maintaining collaborative team environment and adapting to evolving challenges.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Home Tutor
Self Employed Services
Sydney, NSW
01.2025 - Current
- Developed customised lesson plans enhancing student engagement and understanding of complex subjects.
- Assessed individual learning styles to tailor instructional approaches, improving student retention rates.
- Mentored students in time management and study skills, fostering academic independence and confidence.
House and Pet Sitter
Self Employed Services
Sydney, NSW
01.2023 - Current
- Cared for diverse pets, ensuring their health and well-being through daily feeding and exercise routines.
- Managed house maintenance tasks, including cleaning and organising, to create welcoming environments for homeowners.
- Developed personalised care plans for pets based on individual needs, enhancing comfort and reducing anxiety during owner absences.
- Coordinated schedules for multiple clients, ensuring timely visits and consistent communication regarding pet care updates.
Babysitter
Self Employed Services
Sydney
06.2022 - Current
- Supervised children in safe, engaging environments while ensuring adherence to established routines.
- Developed and implemented educational activities to promote cognitive and social development.
- Communicated effectively with parents regarding children's progress, behaviors, and daily activities.
- Managed schedules and transportation for children to various appointments and extracurricular activities.
Disability Support Worker
Peer Me Up
Kurrajong, NSW
04.2025 - 10.2025
- Delivered personalised support to clients, enhancing daily living skills and promoting independence.
- Assisted in developing tailored care plans, ensuring alignment with individual needs and preferences.
- Facilitated communication between clients and healthcare providers, improving service coordination and client satisfaction.
- Implemented strategies to enhance clients' quality of life through recreational activities and social engagement.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
Night Shift Leader
Coles
Richmond, NSW
03.2022 - 04.2025
- Supervised night operations, ensuring efficient workflow and adherence to safety protocols.
- Trained and mentored team members on best practices for stock management and customer service.
- Implemented process improvements that enhanced inventory accuracy and reduced errors during night shifts.
- Monitored performance metrics, identifying areas for improvement and implementing corrective actions as needed.
- Conducted regular audits of merchandise displays, ensuring compliance with company standards and visual merchandising guidelines.
- Resolved customer inquiries and issues promptly, fostering a positive shopping experience during nighttime hours.
- Enhanced productivity by efficiently delegating tasks and setting clear expectations for team members.
Crew Member
TenTops
Richmond, NSW
09.2021 - 02.2022
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organisation of workstations to ensure a safe environment.
- Assisted in inventory management by restocking supplies and monitoring stock levels.
- Collaborated with team members to efficiently execute daily operations during peak hours.
Education
Bachelor of Psychology (Honours) - Psychology
Western Sydney University
Kingswood, NSW12-2028
Higher School Certificate -
Colo High School
North Richmond09-2024
Skills
- Flexibility
- Initiative-taking
- Security awareness
- Organisation
- Hardworking
- Teamwork and collaboration
- Time management
- Attention to detail
- Reliability
Certification
- Working With Children Check
- First Aid and CPR Certification
- National Police Check
Timeline
Disability Support Worker
Peer Me Up
04.2025 - 10.2025
Home Tutor
Self Employed Services
01.2025 - Current
House and Pet Sitter
Self Employed Services
01.2023 - Current
Babysitter
Self Employed Services
06.2022 - Current
Night Shift Leader
Coles
03.2022 - 04.2025
Crew Member
TenTops
09.2021 - 02.2022
Higher School Certificate -
Colo High School
Bachelor of Psychology (Honours) - Psychology
Western Sydney University