Ava Wilson
Clifton Springs,Victoria
Summary
Proven customer service expert from Jetty Road Fish and Chips, adept in cash handling and conflict resolution. Skillfully managed checkout operations, enhancing customer satisfaction and streamlining payment processes. Demonstrated adaptability and effective communication, significantly improving store efficiency and team collaboration.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Jetty Road Fish and Chips
Clifton Springs, Victoria
03.2023 - Current
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans wiping the tables.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Operated cash registers to process payments for goods and services.
- Resolved customer complaints in a professional manner.
- Gave food to customers in a friendly and courteous manner.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
Education
Diploma - Tafe
The Gordon
Geelong, VICYear 7 - Year 10 -
Clonard College
Geelong, VICSkills
- Customer service
- Cash handling
- Point of sale operations
- Product knowledge
- Inventory management
- Sales support
- Problem solving
- Team collaboration
- Fast learner
- Effective communication
- Calm demeanor
- Adaptability and flexibility
- Conflict resolution
Affiliations
- Netball
- Dancing
Timeline
Customer Service Cashier
Jetty Road Fish and Chips
03.2023 - Current
Diploma - Tafe
The Gordon
Year 7 - Year 10 -
Clonard College
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