Summary
Overview
Work History
Education
Skills
Personal Information
References
Volunteer Experience
Affiliations
Accomplishments
Websites
Timeline
Generic

Aveleen Kumar

Regents Park,Queensland

Summary

My current job is at Platypus Shoes located in Grand Plaza. My goal is to be a successful employee who will professionally complete all duties allocated to me.

I will assist all customers to the best of my ability and listen to the advice of my coworkers and management team, thus creating a supportive work environment. While performing any responsibilities allocated to me at any time, I will always be enthusiastic, hardworking, and responsible.

I am a Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. I manage tasks with accuracy and great time management abilities. I understand customer needs and customizes sales approaches with a friendly and upbeat way.

Overview

5
5
years of professional experience

Work History

Platypus Sales Assistant

Accent Group
Brisbane, QLD
09.2023 - Current
  • Answered store and merchandise questions and led customers to wanted items.
  • Maintained cleanliness of the sales floor area at all times.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Bagged or packaged purchases and wrapped gifts.
  • Answered incoming telephone calls to provide store, products and services information.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Greeted customers and provided assistance with product selection.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Provided customer service by answering questions, resolving problems
  • Adhered to all company policies and procedures regarding safety regulations, attendance policies.

Frozen Yogurt Shop Worker

YO GET IT (FROYO SHOP)
Brisbane, QLD
08.2022 - 08.2023
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Maintained a clean and organized work area to ensure the highest level of sanitation standards.
  • Cleaned counters, tables and fountain equipment, following quality checkpoints.
  • Conducted weekly inventory checks of supplies and ingredients used for frozen yogurt production.
  • Maintained safe food handling practices to prevent germ spread.
  • Trained new employees on job tasks related to the operation of a frozen yogurt shop.
  • Restocked condiment bar throughout shift as needed so that it was always fully stocked with necessary items.
  • Informed customers about current ice cream flavors, ingredients and nutritional information.
  • Processed credit card payments using POS terminal securely and accurately according to company policy.
  • Managed POS register to complete customer transactions.
  • Cleaned equipment such as blenders, mixers, dispensers. to ensure proper functioning.
  • Served and scooped ice cream, following sizing specifications.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.

Mcdonalds Crew

MCDONALDS
Brisbane, QLD
12.2020 - 02.2023
  • Restocked supplies such as napkins, condiments for the convenience of customers.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Made and served coffee, tea and fountain drinks.
  • Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.
  • Operated cash register to process customer payments accurately and efficiently.
  • Greeted customers and took their orders in a friendly and efficient manner.
  • Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
  • Recorded customer orders and communicated clearly to confirm each order.

Retail Sales Assistant

KMART BROWNS PLAINS (RETAIL)
Brisbane, QLD
08.2018 - 10.2022
  • Achieved cost-savings by developing functional solutions to problems.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Greeted customers upon entering the store and provided assistance.
  • Used product knowledge to suggest items to match client needs.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Stocked shelves with merchandise according to company standards.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Greeted customers to determine wants or needs.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Recovered clothing items from fitting rooms and returned to specified department areas.

Food Waiter

BIG BUNS
Brisbane, QLD
06.2019 - 08.2019
  • Stocked service areas with supplies during slow periods.
  • Delivered food orders to tables promptly while ensuring accuracy of order.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
  • Presented menus and answered questions regarding items.
  • Explained menu items, describing ingredients and cooking methods upon request.

Education

Bachelor of Architecture - Full Time Study

QUT
Brisbane, QLD
12-2027

High School Diploma -

Browns Plains State High School
Browns Plains, QLD
11-2022

Skills

  • Reliable and will get the task done efficiently
  • Excellent attention to detail
  • Hardworking
  • Responsible and will apply all knowledge to the assignment at hand
  • Shows enthusiasm and will put all effort and energy
  • I create a positive work environment by working with others well
  • Very helpful and will help anyone at need
  • Will apply others advice to my work
  • Very communicative and easy to talk to
  • I attain my goals through influencing others
  • I value everyone's input
  • I am responsible for all my acts and behaviors
  • Experience as shift leader and manager for the day positions
  • Visual Merchandising
  • Processing Payments
  • Complex Problem-Solving
  • Returns and Exchanges experience
  • Customer Needs Assessment
  • Cash Handling
  • Cash Register Operation

Personal Information

  • Age: 19
  • Date of Birth: 09/28/04

References

  • BROOKE ROLLAN, ASSISTANT MANAGER AT YO GET IT, 0412 520 472
  • EMMA ZIMMERMAN, PLATYPUS ASSISTANT STORE MANAGER, 0484 714 273
  • ELASHAI BAGUELY, SHIFT SUPERVISOR AT YO GET IT, 0490496881

Volunteer Experience

  • Elected as student councilor (2017)
  • Worked at School breakfast club (2018-2022)
  • Elected School leader at high school (2021-2022)
  • Mental health first aid certificate
  • First aid course certificate (completion)
  • Pet sitter

Affiliations

- Pet sitter/ Dog walker

- Drawing/ Designing in spare time

Accomplishments

- Elected as student councilor (2017)

- Worked at School breakfast club (2018-2022)

- Elected School leader at high school (2021-2022)

- Mental health first aid certificate

- First aid course certificate (completion)

Websites

Timeline

Platypus Sales Assistant

Accent Group
09.2023 - Current

Frozen Yogurt Shop Worker

YO GET IT (FROYO SHOP)
08.2022 - 08.2023

Mcdonalds Crew

MCDONALDS
12.2020 - 02.2023

Food Waiter

BIG BUNS
06.2019 - 08.2019

Retail Sales Assistant

KMART BROWNS PLAINS (RETAIL)
08.2018 - 10.2022

Bachelor of Architecture - Full Time Study

QUT

High School Diploma -

Browns Plains State High School

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Aveleen Kumar