Aviv Opie
Hawthorn,VIC
Summary
Experienced Waitress with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Waitress Trainee
The Pancake Parlour
Melbourne, VIC
01.2022 - 10.2022
- Complied with health department regulations regarding sanitation standards when handling food items.
- Resolved customer complaints in a professional manner in order to maintain a positive atmosphere.
- Stocked service areas with supplies during slow periods.
- Cleared table and bussed dishes to allow for quick setups.
- Explained menu items, describing ingredients and cooking methods upon request.
- Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
- Trained new employees to perform duties.
- Operated POS terminals to input orders, split bills and calculate totals.
Retail Sales Associate
Bras N Things
Melbourne, VIC
11.2022 - 01.2023
- Operated point-of-sale systems accurately to process payments from customers.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Stocked shelves with merchandise according to company standards.
- Ticketed, arranged and displayed merchandise to promote sales.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Education
High School Diploma -
ELTHAM College
Melbourne, VIC11-2021
Bachelor of Screen Production -
Swinburne University of Technology
Melbourne, VICSkills
- Table Setting
- Safe Food Handling
- Table Bussing
- Order Accuracy
- Point of Sale (POS) System Operations
- Customer Service
- Stocking and Receiving
- Store Opening and Closing
- Teamwork and Collaboration
Year 12 Subjects
- Music Performance
- Music Technical Production
- Media
- French
- English
University Subjects
- Postproduction and Editing
- Digital Imaging
- Photography for Design
- Introduction to Nutrition
- Sound Design and Acquisition
- Genre and the Moving Image
- Digital Video and Audio
- Experimental Screen Production
Extracurricular Activities
"She'll Be Right" Band:
Keyboard, Drums, Singing.
Costumes Co-coordinator for 2020 ELTHAM College House Music:
Singing and Dancing.
Cast Member in 2019 ELTHAM College school musical Matilda:
Singing and Dancing.
Backstage Crew for 2018 ELTHAM College school musical Footloose:
Organised and moved set pieces during show.
Certification
- RSA
- Probationary Victorian Drivers License
Languages
English
Native/ Bilingual
French
Elementary
Hebrew
Elementary
Timeline
Retail Sales Associate
Bras N Things
11.2022 - 01.2023
Waitress Trainee
The Pancake Parlour
01.2022 - 10.2022
High School Diploma -
ELTHAM College
Bachelor of Screen Production -
Swinburne University of Technology
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