Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Awosaf Mostakim

Auburn,Australia

Summary

A Bachelor of Commerce student majoring in Finance at Macquarie University, expected to graduate in December 2025. Eager to contribute effectively in professional environments by delivering excellent customer service, adapting quickly to new challenges, and supporting both customers and colleagues. A strong work ethic, reliability, and passion for learning drive my commitment to growth and providing high-quality service.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Team Member

Big W
01.2024 - 05.2024
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Assisted customers in selecting merchandise best suited to needs.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.

Restaurant Crew Member

Eat Istanbul
09.2023 - 11.2023

Restaurant Crew Member (September 2023 – November 2023)

  • Assisted in daily restaurant operations, including food preparation and serving.
  • Provided high-quality customer service, ensuring customer satisfaction and timely delivery of orders.
  • Maintained cleanliness and orderliness of the dining area, following health and safety standards.
  • Contributed to team efforts by completing assigned tasks efficiently and on time.

Customer Service Assistant

Canteen Minimart
07.2023 - 08.2023

Customer Service Assistant (July 2023 – August 2023)

  • Provided excellent customer service, handling transactions efficiently.
  • Assisted customers with inquiries, ensuring a positive shopping experience.
  • Managed inventory restocking and ensured product displays were well-maintained.
  • Developed teamwork skills through close collaboration with colleagues.



Education

Bachelor of Commerce - Finance

Macquarie University
12.2025

Skills

  • Strong team player with excellent collaboration abilities
  • Quick learner, able to adapt to new tasks and environments
  • Active listening skills to ensure clear communication with customers and colleagues
  • Flexible and adaptable to changing work conditions
  • Reliable and dependable in handling responsibilities

Languages

Bengali
Native or Bilingual
English
Full Professional
Hindi
Limited Working

Certification

Food Handler Basics

Timeline

Team Member

Big W
01.2024 - 05.2024

Restaurant Crew Member

Eat Istanbul
09.2023 - 11.2023

Customer Service Assistant

Canteen Minimart
07.2023 - 08.2023

Bachelor of Commerce - Finance

Macquarie University
Awosaf Mostakim