Ayah Eljbaili
Sydney,NSW
Summary
Motivated professional with a strong work ethic and adaptability in customer-focused roles. Demonstrated ability to independently acquire new skills, leading to high productivity and efficient task completion. Committed to enhancing customer satisfaction through effective communication and teamwork. Actively pursuing entry-level opportunities to apply organizational skills and contribute to company success.
Overview
1
1
Certification
Work History
Retail Worker
Carlo's IGA Plus Liquor Birrong
08.2025 - 08.2025
- Assisted customers in product selection and provided recommendations.
- Maintained an organized store environment by restocking shelves and organizing displays.
- Greeted customers, identified their needs and provided assistance with product selection.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Helped customers by answering questions and locating merchandise.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Stocked shelves with merchandise to ensure product availability.
- Collaborated with team members to enhance customer service experiences.
- Followed safety protocols while handling products and equipment.
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
Education
High School Diploma -
Birrong Girls High School
4 Cooper Rd, Birrong NSW 214309-2025
Skills
- Team collaboration
- Communication skills
- Customer service and support
- Mathematical proficiency
- Time management
- Empathy and patience
- Flexible availability
- Reliability and punctuality
- Inventory management
- Relationship building
- Workplace safety compliance
- Problem-solving
- Visual merchandising
- Product knowledge
- Stock replenishment
- Display maintenance
Languages
Arabic
Native/ Bilingual
Accomplishments
- Special award for citizenship in recognition of outstanding service to the school and community, Bass Hill RSL sub-branch
- awarded in school a bronze medal for general proficiency
- awarded an act of peace certificate of recognition in supporting refugees
Certification
Certificate II in Retail Services (SIR20216)
Certificate III in Retail (SIR30216)
Timeline
Retail Worker
Carlo's IGA Plus Liquor Birrong
08.2025 - 08.2025
High School Diploma -
Birrong Girls High School
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