Summary
Overview
Work History
Education
Skills
Languages
Awards
References
Timeline
Generic

Ayak Bol

Melbourne,VIC

Summary

Experienced retail professional with a customer-centric focus, excelling in fast-paced environments. Expert in product knowledge and POS operations, contributing significantly to team success. Acknowledged for fostering cohesive collaboration and a genuine passion for retail excellence. Recognized for reliability and commitment, with a proactive work ethic. Strong team player with a consistent track record of achieving objectives and applying an optimistic approach to drive success. Flexible Team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with 2 years of experience retail practice Offering exceptional communication and multitasking abilities.

Overview

5
5
years of professional experience

Work History

Kmart Team Member

KMART
Melbourne , Victoria
03.2022 - Current
  • Versatile team member proficient in all areas of the store, providing exceptional service and assistance
  • Provided customer service support to ensure satisfaction.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Collaborated with team members to maximize productivity and efficiency, whilst upholding high standards of productivity and quality in operations.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Organized displays to attract customers and promote sales.

Basketball Assistant Coach

Helping Hoops
Melbourne , Victoria
01.2022 - 11.2022
  • Achieved skillful coaching and mentorship, fostering children's physical and personal development in basketball
  • Conducted practice sessions and provided instruction to players on technique, strategy, and performance.
  • Organized team activities such as charity events, team dinners, and awards ceremonies.
  • Communicated effectively with parents of student-athletes regarding their child's progress in the program.
  • Assisted head coach in making decisions related to personnel moves such as recruiting, player selection.
  • Maintained records of player attendance at practices and competitions.

Edinburgh Student Assistant

Duke of Edinburgh
Melbourne , Victoria
03.2019 - 11.2021
  • Co-authored a proactive role in coordinating and supporting Duke of Edinburgh programs, contributing significantly to the development and growth of participating students
  • Provided administrative support such as filing, photocopying, scanning, faxing, and sorting mail.
  • Organized student events such as open houses, orientation sessions, study groups, field trips, and guest lectures.
  • Facilitated communication between faculty members and students through email correspondence or telephone calls.
  • Provided technical assistance with computer hardware and software problems encountered by staff or students.
  • Followed school schedules and policies to promote safety and learning.

Education

Bachelor of Business - Business

RMIT
Melbourne, VIC
11-2026

Skills

  • Customer Engagement: Proven ability
  • Ability to connect, understand needs, and Enhance the shopping experience
  • Team Cooperation
  • Positive Customer Engagement / Positive Attitude
  • Store Policies and Procedures
  • Problem-Solving
  • Engaging With Diverse Customers
  • Strong Communication and Interpersonal Skills

Languages

English, Proficient (C2)

Awards

  • Awarded 2019 Swinburne Junior Italian Poetry Competition
  • Awarded 2020 Duke of Edinburgh Award for achievement of required work certificate
  • Awarded 2022 Duke of Edinburgh Award for achievement of required work certificate
  • Recognized as top of the class 2022

References

References available upon request.

Timeline

Kmart Team Member

KMART
03.2022 - Current

Basketball Assistant Coach

Helping Hoops
01.2022 - 11.2022

Edinburgh Student Assistant

Duke of Edinburgh
03.2019 - 11.2021

Bachelor of Business - Business

RMIT

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Ayak Bol