Director
A. Mills Electrical Services
Pakenham, Victoria
01.2013 - 07.2022
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Developed policies and procedures to ensure compliance with corporate standards.
- Identified opportunities for improvement in operational performance metrics.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Managed budgeting and financial planning processes for the organization.
- Prepared staff work schedules and assigned team members to specific duties.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Formed and sustained strategic relationships with clients.
- Implemented new technologies to streamline processes and enhance productivity.