San San Aye
Perth,Australia
Summary
Adept at maintaining high standards of cleanliness and customer satisfaction, I honed my skills in food service etiquette and team collaboration at Nandos. Excelling in fast-paced environments, I mastered cash handling and delivering exceptional service, significantly enhancing dining experiences. My proactive approach and ability to quickly resolve issues underscore my commitment to excellence in every task.
Overview
3
3
years of professional experience
Work History
Waitress Trainee
Nandos
Tuart Hill, WA
05.2022 - Current
- Maintained a professional attitude while working in a fast-paced environment.
- Ensured dining areas were clean and set up for each shift according to established standards.
- Collaborated with kitchen staff to ensure timely delivery of food orders.
- Learned to properly handle cash transactions and process credit card payments.
- Followed safety protocols when handling hot plates or sharp objects.
- Adhered to health regulations concerning food storage and sanitation practices.
- Greeted customers and provided menus.
- Performed opening and closing side duties including cleaning tables, chairs and floors.
- Checked that all orders were accurate before delivering to customers.
- Provided excellent customer service during meal times.
- Completed assigned tasks within designated timeframes.
- Observed other wait staff members' techniques to learn best practices for providing exceptional customer service.
- Responded promptly to customer inquiries about menu items, ingredients, and prices.
- Maintained knowledge of restaurant policies regarding guest services and satisfaction.
- Assisted with food preparation tasks as requested by the head chef.
Education
Some College (No Degree) - Hospitality
Girrawheen Senior High School
Perth, WASkills
- Table setting
- Order taking
- Customer service
- Food service etiquette
- Basic math
- Verbal and written communication
- Time management
- Food handling safety
- Cash handling
- Order processing
- Problem-solving
- Team collaboration
Affiliations
- Volleyball
- Badminton
- Soccer
Accomplishments
- Sport awards
- Student of the terms
- Golden letter
References
Manger of Tuart hill
Toby Htike
Number- 0423486212
Girrawheen senior High School
number- 08924709555
Timeline
Waitress Trainee
Nandos
05.2022 - Current
Some College (No Degree) - Hospitality
Girrawheen Senior High School
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