Summary
Overview
Work History
Education
Skills
Activities
Availability
Timeline
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Ayesha Lakhani

Robina,QLD

Summary

I am a highly organised individual who not only uses this skill in my daily and school life, but aspires to incorporate it into my work life. Through the aid of my organisation skills, I am able to adapt to fast pace changing environments in the workforce and am a very quick learner who is ready to take on new challenges and learn new things everyday on the job. Additionally, I am a very social person. This not only allows me to understand and meet the needs of a potential customer by meeting their requirements, but allows me to interact and make sure they have a memorable experience, and leave with what they were after.

Overview

4
4
years of professional experience

Work History

Casual Sales Assistant

Amcal day and night pharmacy
  • Gained experience and knowledge with customer interactions, cash handling, and stock counts.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Built rapport with repeat customers, fostering long-term loyalty to the brand.
  • Executed visual merchandising strategies to attract customers and drive sales.

Casual Retail Assistant

Glassons
01.2023 - Current
  • Operated POS system, assisted customers, and helped with stock organization.
  • Assisted with opening and closing procedures, ensuring that the store was ready for business each day of the busy holiday season.
  • Boosted customer satisfaction by providing exceptional service and product knowledge.
  • Collaborated with team members to meet daily sales targets and provide outstanding customer experiences.
  • Processed transactions accurately and efficiently, resulting in reduced waiting times for customers during peak hours.
  • Demonstrated strong product knowledge, guiding customers toward ideal purchases for their needs and preferences.
  • Balanced multiple responsibilities, including cashier duties, floor assistance, and fitting room support as needed during peak periods.

Seasonal Casual Sales Assistant

Surf Dive n Ski
10.2020 - 01.2021
  • Handled cash transactions, assisted customers, and maintained store presentation.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.

Education

Bachelor of Law -

Bond University
Gold Coast, QLD
04.2024

Pymble Ladies College
12.2022

Skills

  • Organisational skills
  • Hardworking
  • Teamwork/collaboration
  • Critical thinking
  • Interactions with customers
  • Goal-Oriented
  • Sales expertise
  • Complex Problem-Solving
  • Strong Communication and Interpersonal Skills
  • Friendly and Helpful
  • Customer Service
  • Team Leadership

Activities

  • School girl rowing (2019-2022)
  • Sydney University winter rowing program (2021)
  • Diving (2018-2019)

Availability

Since a full-time university student, my availability is subject to frequent change. For any further information about availability, my contact details are provided if needed. 

Timeline

Casual Retail Assistant

Glassons
01.2023 - Current

Seasonal Casual Sales Assistant

Surf Dive n Ski
10.2020 - 01.2021

Casual Sales Assistant

Amcal day and night pharmacy

Bachelor of Law -

Bond University

Pymble Ladies College

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Ayesha Lakhani