Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Ayeza Kate Sabitsana

Gold Coast,QLD

Summary

Detail-oriented professional with expertise in immigration compliance and visa application processing. Proven ability to manage documentation and deliver exceptional customer service, ensuring client satisfaction and adherence to regulations. Proficient in immigration compliance and customer service. Known for attentiveness and prompt response to client inquiries, ensuring accurate documentation and compliance with immigration regulations while providing outstanding support throughout the visa application process. Dedicated immigration specialist skilled in effective communication and client relationship management. Experienced in assisting clients with visa applications, providing updates, and maintaining organized records, contributing to a streamlined immigration process and enhanced client experience.

Overview

5
5
years of professional experience

Work History

Education Agent

Ready Migration Pty Ltd
Southport, QLD
01.2023 - Current
  • Assisted clients with visa applications and immigration process inquiries.
  • Managed documentation and ensured compliance with immigration regulations.
  • Communicated with clients to provide updates on application status.
  • Organized client files and maintained accurate records in the system.
  • Scheduled appointments and coordinated meetings for client consultations.
  • Provided customer service to clients through phone and email communication.
  • Responded promptly to customer inquiries and complaints in a professional manner.
  • Responded promptly to customer service calls and inquiries from diverse groups of individuals.
  • Attended team meetings regularly to discuss updates on products, services and policies changes.

Massage Therapist

Lulu Acupuncture Clinic
Benowa, Queensland
04.2021 - 11.2023
  • Collaborated with acupuncturists to enhance patient care and treatment plans.
  • Maintained cleanliness and organization of treatment rooms and equipment.
  • Provided therapeutic massage services to clients using various techniques.
  • Assessed client needs through consultations to customize massage sessions.
  • Educated clients on self-care practices and wellness strategies for recovery.
  • Provided therapeutic massage treatments to clients, including Swedish, deep tissue, and sports massages.
  • Performed pre-massage consultations with clients to assess their medical history, physical condition, and desired results from the session.
  • Maintained a clean and organized work environment while adhering to safety protocols.
  • Utilized various modalities such as trigger point therapy, myofascial release, neuromuscular technique, hydrotherapy, reflexology, lymphatic drainage, acupressure points and energy healing techniques in treatments.

Beauty Therapist

On Eagle Wings Retreat Day Spa
Mudgeeraba, Queensland
03.2020 - 04.2021
  • Administered facials and body treatments using various products and techniques.
  • Maintained cleanliness and organization of treatment rooms and equipment.
  • Educated clients on skincare routines and product recommendations.
  • Assisted in scheduling appointments and managing client records efficiently.
  • Collaborated with team members to enhance service delivery and client satisfaction.
  • Participated in training sessions to stay updated on industry trends and techniques.
  • Ensured that all health and safety regulations are followed during treatments.
  • Provided facial massage, waxing, tinting, manicures and pedicures for clients.

Education

Graduate Diploma - Australian Migration Law And Practice

Griffith University
Gold Coast, QLD
07-2025

Certificate - Beauty

Gold Coast School of Beauty
Welsh Street Southport
06-2017

Bachelor of Secondary Education - Major in Biology

Cebu Normal University
Osmena Blvd Cebu City
03-2010

Skills

  • Immigration compliance
  • Customer service
  • Visa application processing
  • Effective communication
  • Case management
  • Documentation organization
  • Client consultation
  • Time management abilities

Affiliations

  • So Brave Breast Cancer Charity Event - Volunteering
  • My Community Legal Inc. - Volunteering

Languages

English
Full Professional
Tagalog
Native/ Bilingual
Cebuano
Native/ Bilingual

References

References available upon request.

Timeline

Education Agent

Ready Migration Pty Ltd
01.2023 - Current

Massage Therapist

Lulu Acupuncture Clinic
04.2021 - 11.2023

Beauty Therapist

On Eagle Wings Retreat Day Spa
03.2020 - 04.2021

Graduate Diploma - Australian Migration Law And Practice

Griffith University

Certificate - Beauty

Gold Coast School of Beauty

Bachelor of Secondary Education - Major in Biology

Cebu Normal University

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Ayeza Kate Sabitsana