Summary
Overview
Work History
Education
Skills
Personal Information
KEY SKILLS
ADDITIONAL INFORMATION
Timeline
Generic

Ayisha Azhar

Rockingham,WA

Summary

Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

KK Mart
Multan, Punjab
01.2024 - 07.2026
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Handled customer inquiries through phone, email, and chat support channels.
  • Resolved billing, order, and account issues using company service procedures.
  • Maintained calm communication during difficult customer conversations.
  • Documented customer interactions in CRM records with accurate detail.

Education

MBA - Business

Murdoch University
Perth, WA
07.2026 - 10.2026

Skills

  • Customer service resolution
  • Technical support
  • CRM management
  • Order processing systems
  • Retail customer service
  • Microsoft Office proficiency
  • Issue resolution strategies
  • Team collaboration and time management
  • Verbal and written communication
  • Adaptability and learning
  • Strong teamwork

Personal Information

  • Driving License: Valid Pakistani Driving Licence
  • Availability: available to take on customer-facing or general labour roles, including flexible and casual work.
  • Work Permit: Student Visa (Subclass 500)
  • Visa Status: Working rights in Australia under Student Visa (Subclass 500) – up to 48 hours per fortnight during semester, unlimited during official breaks

KEY SKILLS

  • Driving License: Valid Pakistani Driving Licence
  • Availability: available to take on customer-facing or general labour roles, including flexible and casual work.
  • Work Permit: Student Visa (Subclass 500)
  • Visa Status: Working rights in Australia under Student Visa (Subclass 500) – up to 48 hours per fortnight during semester, unlimited during official breaks

ADDITIONAL INFORMATION

  • Driving License: Valid Pakistani Driving
  • Work Permit: Student Visa (Subclass 500)
  • Visa Status: Working rights in Australia under Student Visa (Subclass 500) – up to 48 hours per fortnight during semester, unlimited during official breaks

Timeline

MBA - Business

Murdoch University
07.2026 - 10.2026

Customer Service Representative

KK Mart
01.2024 - 07.2026
Ayisha Azhar