Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ayumi Ono

Ayumi Ono

Perth,WA

Summary

Experienced leader with a strong background in team management and communication, driving efficiency and customer satisfaction in fast-paced environments. Skilled at building relationships, solving problems, and fostering collaboration to achieve meaningful results.

Proficient in MS Office and fluent in multiple languages, with hands-on experience in community engagement and coordinating educational and charitable initiatives. Adaptable, impact-driven, and passionate about making a difference.

Seeking opportunities to leverage my skills in a dynamic, results-oriented environment.

Overview

7
7
years of professional experience

Work History

Catering Services- Team leader

Sir Charles Gardner Hospital
01.2023 - Current
  • Provide right directions to each team members according to individual's task allocation.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Increased customer satisfaction by closely monitoring service quality standards and addressing any issues promptly.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Follow performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

Volunteer

St. Catherine
08.2019 - 09.2019
  • Conducted needs assessment for the slum community, targeting orphans and families in financial crisis. Assist teaching young children with Primary math, English, and Japanese.
  • Organized charity and donation for the community institute to help improve children in needs with fund and stationeries.
  • Completed daily domestic tasks in orphanage to assist children with food, water supply and bedding.
  • Assist children with no care takers with hygiene practises.
  • Provide emotional support and companionship to young children in orphanage, church, and primary school.
  • Raised awareness about issues in Kibera slum through educational workshop at university.



Volunteer

Manabito (NPO)
05.2018 - 05.2019
  • Assisted Foreign students with learning Japanese.
  • Organized social events to encourage both Japanese and foreign students for cultural exchange.
  • Managed social media outreach to promote social opportunities and increase engagement.



Volunteer

Terra Renaissance (NPO)
01.2019 - 02.2019
  • Conducted needs assessments for community programs to identify gaps and areas for improvement.
  • Distributed supplies depending on the community's needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.

Education

Diploma - Civil Construction Design

Acknowledge Education
Perth, WA

Bachelor of Arts - International Relations

Kobe City University of Foreign Studies
Kobe, Japan
03-2022

Skills

  • Positive attitude
  • MS office
  • Leadership qualities
  • Problem-solving
  • Adaptability and dependability
  • Teamwork and collaboration
  • Organized and efficient
  • Community engagement
  • Customer service
  • Foreign language proficiency

Languages

Japanese
Native or Bilingual
English
Full Professional
Spanish
Elementary

Timeline

Catering Services- Team leader

Sir Charles Gardner Hospital
01.2023 - Current

Volunteer

St. Catherine
08.2019 - 09.2019

Volunteer

Terra Renaissance (NPO)
01.2019 - 02.2019

Volunteer

Manabito (NPO)
05.2018 - 05.2019

Diploma - Civil Construction Design

Acknowledge Education

Bachelor of Arts - International Relations

Kobe City University of Foreign Studies

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Ayumi Ono