Ayva Mckeown
Gladstone,QLD
Summary
My Name is Ayva Mckeown and i am 14 on the 15th May 2026.
I currently go to Gladstone State High School. i really enjoy Volleyball and Netball, and in 2024 i had to opportunity to attend Junior and national volley ball competion in Gold Coast with the school. I enjoy baking with my mum, spending time with my dogs and bird, and spending time with my friends on weekends.
I am really interested in starting to apply for my first paid job and developing skills within a workplace. My goal is to also complete a barista course.
Over the last couple of years, I have had the opportunity to volunteer working at Slow Lane Café and fast food establishment Silver Grill. I have really enjoyed volunteering at these places, servicing the customers, working as part of a team, and learning how customer service and hospitality work.
Overview
3
3
years of professional experience
Work History
Volunteer customer service
Silvergrill
Gladstone, QLD
05.2024 - Current
- I volunteer when required at Silver Grill
- Assistance with restocking the drink fridge and fridges.
- cleaning of floor, eating areas
Volunteer Customer Services and food handling
Slow Lane Cafe
Gladstone , QLD
06.2023 - 02.2024
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
Education
currently in Grade 9 as of January 2026 - High School
Gladstone State High School
Gladstone QLDSkills
- food preparation
- safe food skills
- Customer services and taking customer orders
- replenishing stock
- Efpos and cash
- following directions
- works well in a team environment
My goal is to complete a barista course
Accomplishments
Representing Gladstone State High School Volley ball, at Gold coast Juniors and national in Gold coast (2024)
Reference
- Simon McClintock: Former owner of Slow Lane Cafe
0488189442
Karen Howarth: manager at Silver Grill
0493968094
Leanne Shipp: personal reference: 0402159090
Timeline
Volunteer customer service
Silvergrill
05.2024 - Current
Volunteer Customer Services and food handling
Slow Lane Cafe
06.2023 - 02.2024
currently in Grade 9 as of January 2026 - High School
Gladstone State High School