Seasoned Small Business Owner with 5 years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.
Overview
22
22
years of professional experience
Work History
Business Owner
Delmor's Grill House
BAGANGA, DAVAO ORIENTAL Philippines
05.2019 - Current
Identified and recruited staff members, including managers and sales personnel.
Developed business plan to secure financial backing from investors.
Established marketing strategies, such as social media campaigns, to promote the business.
Negotiated contracts with vendors for supplies and services.
Monitored cash flow to ensure proper budgeting of resources.
Created a customer service policy to ensure customers were satisfied with products or services.
Ensured compliance with all local laws and regulations related to the business operations.
Implemented systems for tracking sales performance and analyzing data trends in order to maximize profitability.
Conducted regular meetings with employees to review progress towards company goals.
Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
Updated website content regularly according to current trends within target markets.
Scheduled maintenance activities for equipment used by the business.
Determined pricing for products or services based on costs and competition.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Delegated work to staff, setting priorities and goals.
Customer Service Crew Member
Tadeco Canteen
Davao City, Philippines
02.2005 - 12.2007
Greeted customers and ascertained their needs.
Provided product information to customers based on their inquiries.
Answered customer questions regarding products, pricing, availability and services.
Resolved customer complaints in a professional manner.
Engaged customers in conversation regarding current promotions and upcoming events.
Home Tutor
private
Davao City , Philippines
08.2002 - 11.2004
Provided one-on-one instruction and tutoring in a variety of academic subjects.
Assisted students in developing study skills such as time management and note-taking techniques.
Adapted teaching methods based on individual student needs, interests, abilities, and learning styles.
Maintained accurate records of attendance, grades, assignments, test scores.
Taught students how to study, take notes and complete test questions.
Supported students by identifying and addressing specific concerns.
Assisted students in finding useful study methods to enhance academic performance.
Education
Bachelor of Arts - Accounting And Financial Management
University of Sunderland
MDIS Singapore
03-2016
Advance Diploma - Business Management
Management Development Institute Singapore
Singapore
09-2014
Skills
Regulatory Compliance
Business Development
Employee Training
Staff Management
Financial Management
Sales oversight
Timeline
Business Owner
Delmor's Grill House
05.2019 - Current
Customer Service Crew Member
Tadeco Canteen
02.2005 - 12.2007
Home Tutor
private
08.2002 - 11.2004
Bachelor of Arts - Accounting And Financial Management