Summary
Overview
Work History
Education
Skills
Reading
Languages
Timeline
Generic

Azizhan Doren

Melbourne,VIC

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

7
7
years of professional experience

Work History

Grocery Team Member

Coles Supermarket
04.2022 - Current
  • Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Assisted customers with purchases by providing knowledgeable recommendations and suggestions, and educating customers on standard preparation and food pairing.
  • Retrieved items for customers and verified prices.

Customer Service Cashier

Aldi
01.2022 - 11.2024
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Administration

123complete
07.2022 - 07.2024
  • Assisted with the preparation of external audits for companies' internal use and federal or other agency requirements.
  • Reviewed and verified the accuracy of account balances and classifications.
  • Managed month-end prepaid expenses, accrued expenses and other tasks to close books.
  • Performed journal entries, month-end closing procedures and balance sheet reconciliations.

Barista

Deganis
01.2018 - 02.2020
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.

Education

Certificate IV - Mortgage Broker And Finance

EntryEducation
Melbourne, VIC
08.2023

High School Diploma -

Roxburgh College
Roxburgh Park
10.2020

Skills

  • Call Management
  • Complaint Resolution
  • Appointment Scheduling
  • Account Management
  • Money Handling Abilities
  • Prioritization
  • Microsoft Outlook
  • Customer Service

Reading

Reading books helps increase your brain power. just like going for a jog exercises your cardiovascular system, reading regularly improves memory function by giving your brain a good workout. There are a lot of positives from reading books it helps improve brain connectivity, increases your vocabulary and comprehension, empowers you to empathize without people and reduces stress. 

Languages

English
Native or Bilingual
Turkish
Professional Working

Timeline

Administration

123complete
07.2022 - 07.2024

Grocery Team Member

Coles Supermarket
04.2022 - Current

Customer Service Cashier

Aldi
01.2022 - 11.2024

Barista

Deganis
01.2018 - 02.2020

Certificate IV - Mortgage Broker And Finance

EntryEducation

High School Diploma -

Roxburgh College

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Azizhan Doren