Bnette Lord
Gold Coast,QLD
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
4
4
years of professional experience
Work History
Area Manager of Operations
Partnered Health
Gold Coast, Queensland
02.2021 - Current
- Visited regional locations to verify full functionality and operational effectiveness.
- Educated employees on corporate policy and procedure compliance to facilitate improved operations outcomes.
- Verified adherence to OSHA and internal safety standards to minimize risks and enhance workplace safety.
- Developed operating budgets for each store and worked cooperatively with teams to control expenses, eliminate waste and reduce overhead costs.
- Controlled expenses, eliminated waste, reduced overhead costs and developed operating budgets.
- Recruited and trained employees to enable adherence to common standards and procedures.
- Supported and planned various effective marketing and sales strategies.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Implemented campaigns and promotions to help with developing goods and services.
- Implemented successful business strategies to increase revenue and target new markets.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Prepared staff work schedules and assigned team members to specific duties.
Skills
- Teamwork and collaboration
- Team management
- Quality assurance
- Leadership
- Interpersonal communication
- Team building
- Microsoft Word
- Friendly, positive attitude
- Verbal communication
- Problem-solving
- Remote office availability
Timeline
Area Manager of Operations
Partnered Health
02.2021 - Current
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