Michael Boundy

* Customer Service

* POS Terminal Operation

* Eftpos Transactions

* Meter Reads

* Food Handling

* Temperature Checks

* Cleaning

* Stock Rotation

* Stock Take Duties

• Processed returns and exchanges efficiently, adhering to company policies while maintaining customer satisfaction.
• Balanced multiple tasks simultaneously during peak times without compromising quality of service or accuracy in transactions.
• Boosted customer satisfaction by providing personalized assistance and product recommendations.
• Resolved customer complaints and issues in a professional manner to maintain positive relationships.
• Handled cash transactions accurately and efficiently at the point of sale, minimizing errors and discrepancies.
• Organized merchandise displays for maximum appeal, drawing attention to featured products or promotions.
• Assisted customers with prompt and polite support in-person and via telephone.
• Assisted in training new employees on store policies, procedures, and best practices for success in their roles.
• Supported loss prevention efforts by monitoring suspicious activity and reporting concerns to management.

* Customer Service

* POS Terminal Operation

* Eftpos Transactions

* Meter Reads

* Food Handling

* Temperature Checks

* Cleaning

* Stock Rotation

* Stock Take Duties

• Demonstrated adaptability by quickly adjusting to changes in work schedules or job assignments based on fluctuating production demands.
• Assisted in the training of new staff, providing guidance on proper procedures and equipment handling techniques.
• Increased overall productivity with thorough equipment maintenance, timely cleaning, and regular sharpening of tools.
• Contributed to a positive work environment by maintaining clear communication channels and promoting teamwork among colleagues.
• Cleaning processes
• adherence to strict safety policies

* Customer Service

* POS Terminal Operation

* Eftpos Transactions

* Meter Reads

* Food Handling

* Temperature Checks

* Cleaning

* Stock Rotation

* Stock Take Duties

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
• Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
• Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.