Baatarjargal Munkhdagina
Sydney Olympic Park,NSW
Summary
I am highly motivated, detail-oriented waitress with +1 years of experience in hospitality. i am also quick learner and can fit easily in new surrountings.
Overview
6
6
years of professional experience
Work History
Senior Floor Staff Member
The Avenue Newington
06.2023 - Current
- Operated espresso machines for shot and milk steaming skills.
- Latte art skills and coffee beans knowledge /have experience using a Lamarzocco coffee machine for ground bean such as a house blend and single orign/
- Fast paced working environment with over the 200 customers per day with head barista
- Maintained professional appearance, time management, positive attitude and good to memorize customer’s coffee.
- Cleaning café
- Greeted new customers, discussed specials, and took drink orders.
- Prepared specialty drinks such as iced cappuccinos, smoothies and juices.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Controlled line and crowd with quick, efficient service.
- Trained new employees, sharing knowledge.
- Used POS system to accurately enter orders and process payments.
Insurance Manager
Bodi Insurance JSC
05.2021 - 05.2023
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Cross-sold insurance products to existing clients to reach sales targets.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Negotiated contracts with underwriters to secure competitive pricing and terms for client policies.
Sales Manager
Network Tech LLC
01.2020 - 02.2022
- Increased sales revenue by developing and implementing effective sales strategies.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Developed strong relationships with clients by providing timely communication and expert guidance throughout the loan process.
Packer
Laundry Detergent Fundraiser
08.2018 - 12.2019
- Labeled for the products at the automatic machine.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
Waitress
Korean Restraunt
10.2018 - 09.2019
- Greeted new customers, discussed specials, and took drink orders.
- Folded napkins and prepared cutlery to provide to the customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Washing the dishes and cleanliness.
Education
Diploma of Project Management - Project Management
Infinite Learning Institute Pty Ltd
Sydney, NSW10.2026
Bachelor - International Relations
International Ikh Zasag University
Ulaanbaatar, Mongolia 06.2016
Skills
- Friendly and Helpful
- Cash Handling
- Espresso machine operation
- Order Taking
- Beverage Preparation
- POS System Operation
- Latte art
- Food Running
- Smoothie making
- Table setting knowledge
- Cleaning and sanitizing
- Customer Service
- Reliable and Responsible
Languages
English
Full Professional
Mongolian
Native or Bilingual
Chinese (Mandarin)
Elementary
Additional Information
Name: James Head Barista /The Avenue Newington/
Phone number: 0433090576
Timeline
Senior Floor Staff Member
The Avenue Newington
06.2023 - Current
Insurance Manager
Bodi Insurance JSC
05.2021 - 05.2023
Sales Manager
Network Tech LLC
01.2020 - 02.2022
Waitress
Korean Restraunt
10.2018 - 09.2019
Packer
Laundry Detergent Fundraiser
08.2018 - 12.2019
Diploma of Project Management - Project Management
Infinite Learning Institute Pty Ltd
Bachelor - International Relations
International Ikh Zasag University
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