Ruhaan Hussain
St Kilda,VIC
Summary
I am an experienced hospitality worker looking for a new opportunity that allows me to further enhance my skills. I am an eager employee with a strong work ethic, high standards and take pride in providing excellent customer service.
Overview
6
6
years of professional experience
Work History
Senior Floor Staff Member
Aegli Restaurant
Melbourne , VIC
01.2025 - Current
- Trained and mentored new floor staff on restaurant operations and service standards.
- Provided exceptional customer service in a fast-paced dining environment.
- Coordinated seating arrangements to optimize guest experience during peak hours.
- Assisted in menu presentations and explained specials to enhance customer engagement.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
All-Rounder
Amazon State Restaurant
01.2024 - 01.2025
- Prepared and served cocktails, wine, and other beverages to enhance customer experience.
- Demonstrated in-depth knowledge of food and beverage offerings to enhance customer experience.
- Upsold premium menu items while assisting customers with dietary requirements to maximize satisfaction.
- Prepared and served cocktails, wine, and other beverages at the bar to provide customers with a variety of drink options.
Supervisor
Lobster Cave Restaurant
01.2023 - 01.2024
- Supervised staff and managed daily operations to deliver consistent service quality.
- Trained team members to uphold service standards, enhancing customer experience.
- Resolved customer complaints professionally.
- Managed inventory and cash handling to ensure accurate POS transactions.
Waiter/All-Rounder
Universal Restaurant
01.2021 - 01.2023
- Provided friendly and efficient table service to enhance customer experience.
- Processed accurate orders via POS to ensure timely delivery of meals.
- Delivered food orders to tables and cleared used dishes.
Education
Bachelor of Information Technology -
Monash University
Skills
- Service coordination
- Beverage knowledge
- Inventory management
- Team management
- Team leadership
- Customer service
- Multitasking
- Communication
Languages
- English, Fluent
- Urdu, Fluent
Timeline
Senior Floor Staff Member
Aegli Restaurant
01.2025 - Current
All-Rounder
Amazon State Restaurant
01.2024 - 01.2025
Supervisor
Lobster Cave Restaurant
01.2023 - 01.2024
Waiter/All-Rounder
Universal Restaurant
01.2021 - 01.2023
Bachelor of Information Technology -
Monash University