Babita Timsina
Ashford
Summary
Customer service professional with proven track record in assisting clients and enhancing their experience. Known for reliability, adaptability, and collaborative approach in achieving team goals. Proficient in navigating various customer service platforms and maintaining positive attitude under pressure.
Offering positive attitude and excellent communication skills, eager to learn and develop in customer service environment. Brings quick learning ability and adaptability to new technologies and processes. Ready to use and develop my customer service and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Bhatbhateni Supermarket
03.2024 - 11.2024
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
Stock Clerk
Kantipur Dental Hoapital
04.2023 - 07.2023
- Monitor the stock of supplies and equipment in the hospital, order item as needed, and ensure timely delivery.
- Check the quality of items, and maintain accurate records of received goods.
- Organize supplies in the stock room for easy access, ensuring items are stored in an orderly manner.
- Maintain inventory reports, and provide updated to management regarding stock levels.
Education
Bachelor of Disability And Development Education - Disability Studies
Flinders University
Adelaide, SA12-2028
Diploma of Dental Science - Dental Hygiene
Kantipur Institute of Health Sciences
Pokhara Newroad, Nepal 06-2023
Skills
- Analytical Problem Solving
- Effective Time Management
- Collaborative Teamwork Abilities
- Customer service
- Strategic Decision Making
- Prioritization in Multitasking
Languages
English
Professional Working
Nepali
Native or Bilingual
Timeline
Customer Service Representative
Bhatbhateni Supermarket
03.2024 - 11.2024
Stock Clerk
Kantipur Dental Hoapital
04.2023 - 07.2023
Bachelor of Disability And Development Education - Disability Studies
Flinders University
Diploma of Dental Science - Dental Hygiene
Kantipur Institute of Health Sciences
Similar Profiles
Kusum Tamang SherpaKusum Tamang Sherpa
Customer Service Representative at Bhatbhateni SupermarketCustomer Service Representative at Bhatbhateni Supermarket
Madhavi SapkotaMadhavi Sapkota
Cleaner at Bhatbhateni SupermarketCleaner at Bhatbhateni Supermarket
Bimba ChapagainBimba Chapagain
Warehouse Assistant at BhatBhateni Supermarket, NepalWarehouse Assistant at BhatBhateni Supermarket, Nepal