Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bailee Brown

Cairns Westcourt

Summary

Reliable and motivated professional with over 3 years of experience in customer service, retail, and administration. Skilled in customer interactions, accurate record keeping, route and task management, and working in fast-paced environments. Demonstrated ability to meet deadlines, maintain high safety standards, and provide exceptional service to customers. Dedicated to efficiency, accuracy, and representing organisations professionally within the community.

Overview

4
4
years of professional experience

Work History

Customer Service

Byrnes Quality Meat
Cairns QLD
02.2026 - Current
  • Provided friendly and professional customer service in a fast-paced retail environment.
  • Assisted customers with product selections, orders, and enquiries.
  • Packaged, weighed, labelled, and displayed meat products according to store standards.
  • Maintained high standards of cleanliness, food safety, and workplace hygiene.
  • Processed cash and EFTPOS transactions accurately.
  • Restocked displays and monitored stock levels.
  • Worked efficiently as part of a team to ensure excellent customer service.
  • Followed workplace health and safety procedures at all times.
  • Assisted with opening and closing duties as required.

APS 4 Customer Service Officer

Services Australia
03.2025 - 08.2025
  • Assisted customers by answering inquiries and providing information about services.
  • Processed applications and documentation with accuracy and attention to detail.
  • Collaborated with team members to resolve customer issues efficiently.
  • Maintained up-to-date knowledge of policies and procedures for effective support.

Customer Service

Bunnings Warehouse
Cairns, QLD
02.2024 - 03.2025
  • Provided friendly and courteous customer service.
  • Greeted clients and provided exceptional customer service.
  • Provided customer service support and addressed customer inquiries.
  • Reviewed customer service inquiries and responded accordingly.

Traineeship Maritime Operations - Highschool.

Shoreline / Experience Co
Cairns, QLD
08.2022 - 10.2024

Completed certificate Il in Martime Operations

  • Provided assistance in different departments
  • Leant to operate boats under supervision, acquiring basic boat skills

Education

No Degree -

Trinity Bay High School
Cairns, QLD

Completed Certificate Il in Maritime Operations

Traineeship Maritime Operations, High School
Cairns, QLD
10.2023

Skills

  • Customer Service
  • Documentation Accuracy
  • Policy Compliance
  • WH&S Compliance and Risk Management
  • Customer-Focused Complaint Resolution
  • Use of Digital Asset Management Systems
  • Application Administration
  • Client Interaction Techniques
  • Administration Operations
  • Food Safety & Hygiene Practices
  • Meat Product Packaging & Labelling
  • Stock Replenishment & Rotation
  • Cash Handling & EFTPOS Transactions
  • Attention to Detail
  • Product Knowledge & Customer Assistance
  • Teamwork & Collaboration
  • Time Management
  • Ability to Work in Fast-Paced Environments
  • Reliable & Punctual Work Ethic

Timeline

Customer Service

Byrnes Quality Meat
02.2026 - Current

APS 4 Customer Service Officer

Services Australia
03.2025 - 08.2025

Customer Service

Bunnings Warehouse
02.2024 - 03.2025

Traineeship Maritime Operations - Highschool.

Shoreline / Experience Co
08.2022 - 10.2024

No Degree -

Trinity Bay High School

Completed Certificate Il in Maritime Operations

Traineeship Maritime Operations, High School
Bailee Brown