Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Bailey Gould

Brisbane,QLD

Summary

Dynamic professional with a strong background in customer service at Bunnings Warehouse, where I utilized my research skills and public speaking abilities to enhance customer satisfaction. Proven track record in content creation and team collaboration, delivering engaging live broadcasts at 4ZZZ Radio and ensuring efficient operations as a Delivery Driver Assistant.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Assistant

Bunnings Wharehouse
Newstead, QLD
02.2023 - Current
  • Provided expert customer service in paint, electrical, storage, and plumbing departments, leveraging specialized paint training.

Table Games Dealer

The Star Brisbane
Brisbane, QLD
11.2024 - 03.2025
  • Operated table games during university summer break, ensuring fair play and adherence to casino regulations.

Radio Presenter

4ZZZ Radio
Fortitude Valley, QLD
07.2024 - 12.2024
  • Delivered live morning news bulletins by researching, writing, and presenting relevant stories on air.

Delivery Driver Assistant

Nick's Fasta Parcels
Townsville, QLD
12.2023 - 02.2024
  • Facilitated furniture installation and removal, ensuring efficient delivery and setup for Nick’s Fasta Parcels.
  • Executed timely delivery of banking and mail services for businesses, enhancing customer satisfaction and operational efficiency.

Customer Service Assistant

The Italian Job
Townsville, QLD
10.2021 - 03.2023
  • Delivered attentive table service and upheld cleanliness protocols, enhancing customer dining experience.

Education

Bachelor of Journalism/Arts -

University of Queensland
Brisbane, QLD
11-2027

Queensland Certificate of Education -

Pimlico State High School
Townsville, QLD
11-2022

Skills

  • Research skills
  • Content writing
  • Audio editing
  • Public speaking
  • Customer service
  • Team collaboration
  • Digital content creation
  • Video editing
  • Content management
  • Time management

Affiliations

  • Cricket
  • Trumpet
  • Music production

Accomplishments

  • Certificate of Academic Excellence - High academic achievement in Grade 12
  • Year 12 Subject Award - Physical Education
  • Year 12 Subject Award - Chemistry
  • Certificate of Excellency in Chemistry 2022
  • Australian Olympic Change-Maker Award
  • Certificate of Graduation Grade 12
  • Instrumental Music Award - Brass 2022
  • Karen Vane Award 2022
  • Half Blue Sporting Award - Cricket 2022
  • Outstanding Service Award - Bunnings
  • Community Full Blue - Emmanuel College 2024
  • Cultural Full Blue - Emmanuel College 2024
  • Cultural Commitment - Emmanuel College 2024

Certification

  • Queensland Driver's Licence - Open Manual

References

References available upon request.

Timeline

Table Games Dealer

The Star Brisbane
11.2024 - 03.2025

Radio Presenter

4ZZZ Radio
07.2024 - 12.2024

Delivery Driver Assistant

Nick's Fasta Parcels
12.2023 - 02.2024

Retail Assistant

Bunnings Wharehouse
02.2023 - Current

Customer Service Assistant

The Italian Job
10.2021 - 03.2023

Bachelor of Journalism/Arts -

University of Queensland

Queensland Certificate of Education -

Pimlico State High School

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Bailey Gould