Jordyn Douglas
South Morang,VIC
Summary
Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate with strong organizational skills, ready to help team achieve goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Assistant
Kmart
11.2022 - Current
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Assisted customers with prompt and polite support in-person and via telephone.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered incoming calls and emails to provide product information, features and benefits.
Education
Mernda Central College
10.2023
Skills
- Relationship Building
- Organization
- Goal-Driven
- Reliable and Responsible
- Strong Communication and Interpersonal Skills
- Decision-Making
- Friendly and Helpful
- Excellent Written and Verbal Communication
- Multitasking
- Research Skills
- Phone etiquette
- Attention to Detail
Certification
- Salon Assistant certificate
- RSA
Additional Information
Professional
Name: Marco Nicolazzo
Email: nicolazzo@education.vic.gov.au
Relationship: Personal Development Skills and Work-Related Skills Teacher.
Personal
Name: Tamarra Pittonett
Contact Number: 0415 656 945
Relationship: Mentor
Timeline
Retail Assistant
Kmart
11.2022 - Current
Mernda Central College
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