BALDEEP KAUR
ELLENBROOK,WA
Summary
As a highly ambitious Support Worker student, result-oriented security and care service support expert with a recently focused career within professional boundaries thus far, I now wish to further advance my career into a new and challenging environment as a Support Worker.
A hardworking employee with customer service, multitasking and time management abilities.
I am a compassionate and dedicated individual seeking an entry-level aged-care position to provide quality support to elderly residents.
I am an adaptable, conscientious, enthusiastic, and self-motivated individual with a background in enforcing policies and developing safety procedures. I am now keen to find a challenging position within a caring organisation where I can continue to increase my work and experience and develop my abilities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Consultant
TELSTRA
Morley, WA
05.2024 - Current
- Greet customers and provides personalized customer service to ensure a positive shopping experience.
- Assisted customers in selecting merchandise based on individual needs and preferences.
- Processed payments using cash registers, credit card machines, and other POS systems.
- Resolved customer complaints promptly and professionally.
- Informed customers about current promotions and discounts available at the store.
- Reviewed customer feedback forms to identify areas for improvement in terms of product selection or customer service standards.
Customer Service Representative and Barista
Gelare
Ellenbrook, WA
08.2023 - 04.2024
- Customer Service: Upon entering the store, greeting customers and assisting them with their orders, answering questions about Gelare products.
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Cleanliness and Hygiene: Maintaining cleanliness and sanitization standards in the store.
- Food Preparation: Preparing Gelare's signtaure items according to company standars and recipes.
- Teamwork: Collaborating with other team members to ensure smooth operations and a positive work environment.
- Compliance: Adhering to all company policies and procedures, including health and safety regulations.
Education
Diploma in Early Childhood Education Program -
Bombay Teacher's Training College
Mumbai, India01-2019
Bachelor in Computer Science - Computer Science
Dr. A.P.J. Abdul Kalam Technical University
Uttar Pradesh,India01-2016
Certificate 3 in Individual Support(Ageing And Disability) -
THE BRIGHT COLLEGE
Malaga, WASkills
Team Player
Hard Worker
Good Communication and Listening skills
Great work etiquettes
Adaptive and creative
Time Management
Passionate Individual
Patience and Empathy
Problem Solving
Certification
- Medication Competency
- Manual Handling
- First Aid and CPR
References
References available upon request.
Timeline
Retail Consultant
TELSTRA
05.2024 - Current
Customer Service Representative and Barista
Gelare
08.2023 - 04.2024
Diploma in Early Childhood Education Program -
Bombay Teacher's Training College
Bachelor in Computer Science - Computer Science
Dr. A.P.J. Abdul Kalam Technical University
Certificate 3 in Individual Support(Ageing And Disability) -
THE BRIGHT COLLEGE
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