BALJEET KAUR
Summary
Food Assistant with 5 years of customer service and food handling experience. Memorizes menu items and orders, playing key roles in quality and timely food preparation. Organized and independent worker focused on safely handling food items in alignment with allergies and nutritional restrictions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Food Service Assistant
Arcare Aged Care
03.2025 - Current
- Monitored food preparation and offered feedback on portion size and presentation.
- Initiated, planned and executed process improvements to optimize food inventory levels.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Greeted customers at counter to fulfill requests and answer questions.
Food Service Assistant
Goodwin Village Ainslie
03.2022 - 06.2022
- Prepared orders on trays for dine-in orders or in bags for takeout orders.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Monitored food preparation and offered feedback on portion size and presentation.
- Learned other teammates' work tasks to train as backup.
Shift Leader/Barista
The Coffee Club
09.2022 - 01.2023
- Managed the cafe's daily operations, ensuring that all tasks were completed on schedule and within budget
- Processed payments and balanced the register at the end of the shift
- Maintained inventory of coffee beans and supplies, ensuring a smooth and consistent workflow
- Demonstrated excellent problem-solving skills by quickly resolving customer complaints and inquiries
CUSTOMER SERVICE OFFICER
Woolworths Supermarket
09.2020 - 11.2021
- Greeted customers in a friendly and professional manner
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
- Assisted customers with locating items and providing product information
BUSINESS ANALYST INTERN
Technohub
04.2021 - 07.2021
- Conducted a detailed analysis of customer data that provided key insights into customer preferences
- Developed and maintained an up-to-date dashboard that displayed key business metrics in real-time
- Developed customer segmentation models that improved targeting accuracy
FOOD & BEVERAGE ATTENDANT
The Langham Melbourne
10.2019 - 03.2020
- Ensured all food and beverage orders were accurate and served promptly
- Assisted in training and supervising new employees
- Utilized upselling techniques to increase revenue and profitability
SHIFT LEADER
The Coffee Club
05.2018 - 10.2019
- Processed payments and balanced the register at the end of the shift
- Managed the cafe's daily operations, ensuring that all tasks were completed on schedule and within budget
- Performed cashier duties in a high-volume retail environment, processing multiple transactions per shift
TEAM LEADER
Ugolicious Cafe
11.2017 - 03.2018
- Established clear communication channels and provided timely feedback to team members
- Ensured team members had the resources, tools, and training needed for success
- Resolved conflicts in a professional and timely manner
Education
Cert 3 in Early Childhood Education & Care - undefined
Block Learning
10.2023
Master of Information Technology - undefined
Federation University
02.2020
Bachelor of Business Administration - undefined
Panjab University
06.2016
Skills
- Ability to Work Under Pressure
- Passionate
- Positive Attitude
- Team Working
Certification
Certificate 3 in Early Childhood Education and care.
Food Handler Certificate
Availability
5 days a week
Timeline
Food Service Assistant
Arcare Aged Care
03.2025 - Current
Shift Leader/Barista
The Coffee Club
09.2022 - 01.2023
Food Service Assistant
Goodwin Village Ainslie
03.2022 - 06.2022
BUSINESS ANALYST INTERN
Technohub
04.2021 - 07.2021
CUSTOMER SERVICE OFFICER
Woolworths Supermarket
09.2020 - 11.2021
FOOD & BEVERAGE ATTENDANT
The Langham Melbourne
10.2019 - 03.2020
SHIFT LEADER
The Coffee Club
05.2018 - 10.2019
TEAM LEADER
Ugolicious Cafe
11.2017 - 03.2018
Cert 3 in Early Childhood Education & Care - undefined
Block Learning
Master of Information Technology - undefined
Federation University
Bachelor of Business Administration - undefined
Panjab University
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