Balsam AL Ghazi
Ballajura,WA
Summary
Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with years of experience building community and developing social skills through incremental therapeutic techniques.
Overview
13
13
years of professional experience
Work History
Support Worker/Director of Career Services
Disability Services
05.2013 - 10.2023
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Support Worker
Disability Services
02.2011 - 01.2013
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Delivered compassionate end-of-life care for terminally ill clients, ensuring comfort measures were in place during final stages of life.
- Educated family members on various aspects of client care to enhance support networks during times of need.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
Education
High School Diploma -
Iraq
AL Baneen Highschool 2010
Skills
- Daily Living Support
- Emotional Support
- Mobility Assistance
- Daily Living Assistance
- Skill Development
- Meal Preparation
- Cleaning and Sanitizing
- Housekeeping tasks
- Active listening
- Stress management
- Decision-making
- First aid and CPR
- Conflict resolution
- Transportation assistance
- Empathy and understanding
- Confidentiality and privacy
- Mobility support
Timeline
Support Worker/Director of Career Services
Disability Services
05.2013 - 10.2023
Support Worker
Disability Services
02.2011 - 01.2013
High School Diploma -
Iraq
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