Baltej Singh
Aintree,VIC
Summary
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective
collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Director
Skyway Logistics
02.2022 - 03.2025
- Directed all facets of daily operations, overseeing the efficient dispatching of drivers, ensuring strict adherence to safety protocols and guaranteeing punctual delivery of goods to clients.
- Collaborated closely with clients to understand their transportation needs, proactively addressing concerns and maintaining open lines of communication to delivered tailored solutions that consistently exceeded expectation.
- Maintained meticulous record of deliveries, expenses and revenue streams, enabling informed decision making and strategic planning to drive business growth.
- Ensured full compliance with safety regulations and standards, implementing rigorous vehicle maintenance protocols to uphold the highest level of safety and reliability in transportation services.
Manager
Officeworks
04.2007 - 07.2022
- Managed all the departments within the store during my time with organization.
- Directing and motivating sales team to achieve and exceed sales targets through effective sales strategies, product knowledge enhancement, and customer engagement initiatives.
- Leading by example, I trained and mentored team members to excel in their roles, fostering a culture of excellence and continuous improvement.
- Enforcing strict adherence to safety, health and security protocols to safeguard both employees and customers, thereby maintaining a safe and secure shopping environment.
Service Assistant
Coles Supermarkets
05.2005 - 04.2007
- Maintained a high level of client focus, ensuring exceptional customer service standards and building strong rapport with customers to enhance their shopping experience.
- Played a pivot role in various aspects of retail operations, including cash management, processing EFTPOS/cash transactions and ensuring accurate stock filling to optimize store efficiency.
- Collaborated effectively with team members to uphold operational standards and achieve collective goals, fostering a positive work environment conducive to deliver outstanding customer service.
Education
MBA - Marketing
Punjab University
Bachelor of Science - Science
Punjab University
Certificate 3 in Financial Services -
CIT
Skills
- Team management
- Business administration
- Resource allocation
- Multitasking and organization
- Coaching and mentoring
- Vendor relationship management
- Regulatory compliance
- Teamwork and collaboration
- Customer service
- Employee development
- Strategic planning
Certification
- Forklift Licence
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Director
Skyway Logistics
02.2022 - 03.2025
Manager
Officeworks
04.2007 - 07.2022
Service Assistant
Coles Supermarkets
05.2005 - 04.2007
Certificate 3 in Financial Services -
CIT
MBA - Marketing
Punjab University
Bachelor of Science - Science
Punjab University
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