Bambi Chaiwong
Bakery Sales Assistant
Unit 4,100 Easey Street, Collingwood,VIC
Summary
Highly motivated individual with ongoing years of experience in customer service and hospitality. Committed to delivering the warmest experience to customers and excelling requested tasks to its best outcome. To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills and administration skills.
Overview
9
9
years of professional experience
10
10
years of post-secondary education
Work History
Bakery Sales Assistant
Elwood Patisserie & Bakery
Elwood, VIC
07.2022 - Current
- Creating a welcoming and positive customer experience at the bakery counter.
- Taking customers orders and advising customers on baked goods selection.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Discusses cake design options, available flavors and specific event needs with customers.
- Maintaining a clean and tidy baked goods counter and performing other duties on request including restocking items and general tidying up.
KItchen Staff
Bar La Sirène
Alphington, VIC
11.2022 - Current
- Cleaning and sanitizing work stations, dishes, utensils and consistently keeping adequate supplies on hand for expected customer loads.
- Preparing food by cutting, chopping and slicing ingredients
- Preparing menu items such as pizzas, cheese boards and other common bar snacks
- Plating and decorating dishes in preparation for serving
Waitperson
Thai Lantern Restaurant
Ivanhoe, Victoria
04.2022 - 06.2022
- Answered customers' questions, recommended items, and recorded order information.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Answering incoming calls to take customer orders, bookings and responding to customer enquiries.
- Processed orders and sent to kitchen employees for preparation.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Human Resources Intern
XENOptics
Chiang Mai, Thailand
11.2021 - 03.2022
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
- Maintained files, internal databases and records, such as over-time and leave records, and employee information effectively.
- Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
- Worked with HR team to coordinate company events.
- Support and assist new employees regarding regulations, work rules and uniforms etc.
- Carry out day to day administrative tasks: Answering and transferring phone calls, writing and managing emails to staff or candidates.
Waitperson
Ing Doi Thai Restaurant
Collingwood, VIC
01.2014 - 03.2017
- Working in a collaborated team in a fast paced environment.
- Taking meal orders, relaying orders to the kitchen and delivering
drinks to customers. - Worked with POS system to place orders, manage bills, and handle complimentary items.
- Seated customers in timely manner by managing reservations and waitlists.
- Served food and beverages promptly with focused attention to customer needs.
- Answering incoming calls to take customer orders, bookings and responding to customer enquiries.
- Preparing, processing bills and collecting customer payments.
Education
BBA - International Business Management
Rajamangala University of Technology Lanna
Chiang Mai, Thailand 06.2018 - 03.2022
High School Diploma -
Thornbury High School
Thornbury, VIC 02.2011 - 12.2016
Skills
Customer Service
References
- Teerada
Phone Number: 0451 845 998
Position: Manager at Elwood Patisserie and Bakery
- Costa Nikias
Phone Number: 0422 517 210
Position: Manager at La Sirene Bar
Piriyamart Sirichai
Email: piriyamart@rmutl.ac.th
Position: Student Advisor at Rajamangala University
Timeline
KItchen Staff
Bar La Sirène
11.2022 - Current
Bakery Sales Assistant
Elwood Patisserie & Bakery
07.2022 - Current
Waitperson
Thai Lantern Restaurant
04.2022 - 06.2022
Human Resources Intern
XENOptics
11.2021 - 03.2022
BBA - International Business Management
Rajamangala University of Technology Lanna
06.2018 - 03.2022
Waitperson
Ing Doi Thai Restaurant
01.2014 - 03.2017
High School Diploma -
Thornbury High School
02.2011 - 12.2016