Bandria Mcleod
Wollongong,NSW
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Casual Sales Assistant
Universal Store
01.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Bar Attendant
North Wollongong Hotel
01.2023 - Current
- Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
- Adhered to alcohol policies and procedures and complied with local and state laws.
- Acknowledged guests even when busy and anticipated and responded to guest needs.
- Operated and closed down bar station according to sanitation regulations and safety standards.
- Learned how to make wide variety of mixed drinks.
Body Piercer
Skinkandy
04.2022 - 01.2023
- Developed and implemented individual care plans tailored to needs of each client.
- Preserved patient safety by following safety protocols.
- Provided emotional support and companionship to clients.
- Participated in team meetings and staff training sessions.
Barista
The Grumpy Bunny
02.2022 - 01.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Fast Food Manager
Red Rooster
07.2021 - 02.2022
- Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
- Led and directed team members on effective methods, operations, and procedures.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Conducted health, safety, and sanitation process evaluations.
Assistant Deli Manager
Woolworths
10.2019 - 06.2021
- Attended to customers by taking orders, resolving complaints and issues and operating cash register to take payments.
- Operated slicer and price computing scale to accurately slice, weigh and label meat products.
- Controlled freshness of products by rotating and removing out of code merchandise.
- Prepared and placed meat cuts and products in display counter to catch shopper's eye and boost sales.
- Verified inventory computations by comparing to physical counts of stock, investigating discrepancies with manager.
Cafe Worker
Southern Pies
09.2017 - 12.2019
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Maintained clean and attractive product displays to entice customer purchases.
- Produced food and drink products adhering to company quality and quantity standards.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
Education
Bachelors of Psychological Science - Humanties
UOW
Wollongong12.2028
High School Diploma -
Corpus Christi Catholic High School
Oak Flats, NSW12.2022
Skills
- Teamworking
- Outgoing
- Loss Prevention
- Order Processing
- Money Handling
- Customer Service
- Food Preparation
- Food Service
- Basic Accounting
Certification
Maintaing Infectiong Control
RSA and RCG
Timeline
Casual Sales Assistant
Universal Store
01.2023 - Current
Bar Attendant
North Wollongong Hotel
01.2023 - Current
Body Piercer
Skinkandy
04.2022 - 01.2023
Barista
The Grumpy Bunny
02.2022 - 01.2023
Fast Food Manager
Red Rooster
07.2021 - 02.2022
Assistant Deli Manager
Woolworths
10.2019 - 06.2021
Cafe Worker
Southern Pies
09.2017 - 12.2019
Bachelors of Psychological Science - Humanties
UOW
High School Diploma -
Corpus Christi Catholic High School
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