Sophie Reardon
Brisbane,QLD
Summary
Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software.
Passionate in customer service and working with people within retail, specifically the beauty industry.
Overview
7
7
years of post-secondary education
1
1
year of professional experience
Work History
Casual Sales Assistant
Adairs Retail Group
Indooroopilly, Brisbane, QLD
05.2021 - Current
- Assisted customers locate products and checked store system for merchandise at other sites.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Helped customers complete purchases, locate items and join reward programs.
- Worked with KPI's
- Issued receipts and processed refunds, credits or exchanges.
Casual Sales Assistant
Valleygirl Fashions
Brisbane, QLD
01.2021 - 05.2021
- Worked closely with store manager to maintain optimum levels of communication to effectively and efficiently complete projects.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Maintained energy and enthusiasm in fast-paced environment.
Education
CerIficate III in Make Up - Beauty Therapy
The French Beauty Academy
Brisbane CBD 02.2021 - 10.2021
Certificate of Secondary Schooling -
All Hallows’ School
Fortitude Valley, QLD 01.2015 - 11.2020
Skills
Customer Service
Accomplishments
- Sales Volunteer : Muscular Dystrophy Queensland Association Queensland -CBD, QLD February 2019 - Greeted customers and offered assistance with selecting merchandise, knowledge in cause through customer connections and completed purchases including collection of donations-
- Voluntary Caregiver : Catholic Healthcare Villa Maria Centre - Fortitude Valley, QLD 2018-2020- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Fund and Awareness Raiser Volunteer : Hummingbird House Hospice- Central Station, Brisbane QLD June 2017- July 2017- Served customers in a friendly, efficient manner following outlined steps of service.
Additional Information
- ProacIve Student with superior skills in problem solving, customer service and communicaIon. Eager to bring value to retail establishments through hard work and commitment to quality. Offering demonstrated success in sales through costumer connecIons.
Timeline
Casual Sales Assistant
Adairs Retail Group
05.2021 - Current
CerIficate III in Make Up - Beauty Therapy
The French Beauty Academy
02.2021 - 10.2021
Casual Sales Assistant
Valleygirl Fashions
01.2021 - 05.2021
Certificate of Secondary Schooling -
All Hallows’ School
01.2015 - 11.2020
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