Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Baoyi (Aurora) Shao

Docklands,VIC

Summary

Developed extensive customer service and sales skills in fast-paced retail environment, seeking to transition into new field. Expertise in handling transactions, managing inventory, and resolving customer issues. Committed to leveraging transferrable skills to contribute effectively in new role. My availability is highly flexible. Thank you for considering my application.

Overview

2
2
years of professional experience

Work History

Sales Assistant

UNIQLO
10.2023 - 01.2024
  • Achieved and consistently exceeded personal sales targets, earning recognition as a top-performing sales associate.
  • Stayed up-to-date with fashion trends, brand knowledge, and product information to deliver informed recommendations to customers.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Team member

Woolworths Supermarket
11.2024 - Current
  • Collected and returned trolleys efficiently to maintain a safe and accessible shopping environment.
  • Demonstrated strong time management by working independently during busy periods.
  • Provided assistance to customers when needed, offering friendly and helpful service.
  • Collaborated with team members to maintain safety standards and store presentation.

Sales Assistant

Miniso
02.2024 - 07.2024
  • Provided exceptional customer service by assisting clients with product selection, styling advice, and fit recommendations.
  • Present, promote and sell products/services using solid arguments to existing and prospective customers
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.

Education

Monash University
06-2024

Skills

  • Cash handling
  • Goal oriented
  • Relationship building
  • Stock management

LANGUAGES

English (Full Professional Proficiency)
Mandarin (Native)

Timeline

Team member

Woolworths Supermarket
11.2024 - Current

Sales Assistant

Miniso
02.2024 - 07.2024

Sales Assistant

UNIQLO
10.2023 - 01.2024

Monash University

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Baoyi (Aurora) Shao