- various crafts
- Exercising with my dogs
- Sewing
- Reading
Barbara Griffis
27 Laidley Street West Wallsend,NSW
Summary
Dynamic and detail-oriented professional with a clean driving record and excellent customer service skills, honed at Mikajo Pty Ltd. Proven ability to enhance delivery efficiency and resolve issues promptly, ensuring high service standards. Strong multitasking and problem-solving capabilities, consistently delivering packages on time while maintaining quality and safety.
Overview
19
19
years of professional experience
Work History
Courier Driver
Mikajo Pty Ltd (under Australia Post)
03.2013 - Current
- Collaborated with teammates to streamline processes, resulting in increased productivity and faster delivery times.
- Delivered packages to customer doorsteps and business offices.
- Obtained signatures for delivery documents and packages.
- Followed safety procedures and regulations to protect packages and vehicles.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Implemented process improvements that enhanced package tracking accuracy.
- Resolved delivery issues promptly, maintaining high service standards and efficiency.
Stores/Sales Assistant
Hippocket Workwear
03.2012 - 12.2012
- Assisted customers in selecting appropriate workwear solutions, enhancing overall shopping experience.
- Maintained product displays and inventory levels, ensuring optimal presentation and availability.
- Processed sales transactions accurately, contributing to overall store efficiency.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Assisted customers with prompt and polite support in-person and via telephone.
Office Staff/Courier Driver
Amber Transport T/A Australian Air Express
02.2008 - 03.2012
- Delivered packages efficiently across designated routes, ensuring timely service.
- Maintained accurate records of deliveries and pickups using tracking software.
- Coordinated with customer service to address delivery inquiries and resolve issues promptly.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
Machinist/Screenprinter
Maddison Safety
01.2007 - 02.2008
- Operated precision machinery to produce safety equipment components efficiently.
- Collaborated with engineering team to troubleshoot production issues and implement solutions.
- Completed projects on time and under budget and maintained equipment and tools.
- Maintained detailed records of completed jobs, tracking materials used and time spent on each project for accurate billing purposes.
- Managed multiple projects simultaneously, prioritizing tasks to meet deadlines while maintaining high-quality work standards.
- Delivered complex projects on time, managing multiple machining tasks simultaneously under tight deadlines.
Education
High School Diploma -
Modbury High School
Adelaide, SASkills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- Excellent driving skills
- Package handling
- Clean driving record
- Time management
- Valid Driver's license
- Decision-making
- Sorting
- Smartphone usage
- Multitasking and organization
- Punctuality and reliability
Interests
Timeline
Courier Driver
Mikajo Pty Ltd (under Australia Post)
03.2013 - Current
Stores/Sales Assistant
Hippocket Workwear
03.2012 - 12.2012
Office Staff/Courier Driver
Amber Transport T/A Australian Air Express
02.2008 - 03.2012
Machinist/Screenprinter
Maddison Safety
01.2007 - 02.2008
High School Diploma -
Modbury High School