Dedicated front of house employee with strong customer service skills. Proficient in conflict resolution and time management, ensuring smooth service during peak hours.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Front of House Employee
San Luca Cafe
South Yarra, Victoria
06.2022 - Current
Greeted and seated customers, fostering a welcoming atmosphere.
Maintained comprehensive knowledge of menu items to deliver informed recommendations.
Processed customer payments efficiently using POS systems.
Resolved customer inquiries promptly and professionally.
Collaborated with team members to ensure smooth service flow during peak hours.
Managed cleanliness and organization of dining area during shifts.
Checked food quality regularly before serving to uphold high standards.
Assisted kitchen staff by accurately relaying special orders and dietary needs.