Magaswarei A/P Arujunan

Perform excellent customer service.

• Perform CARE
• Follow the operation & compliance requirements towards 0 KYS’s errors
• Achieve Sales Target
• Coaching new staff
• Achieve Individual KPI
• Follow the company and Bank Negara SOP accordingly to secure the transaction.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Organised and detail-oriented with a strong work ethic.
• Managed time efficiently to complete all tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Developed and maintained courteous and effective working relationships. Demonstrated strong organisational and time management skills while managing multiple tasks.

Awarded and recognised for “Most Organised Lecturer”
Conduct a class for the General Studies & Business Management subject
Overall administration specialist in tertiary education, to support an academic team.
Helped the Head of Department to manage the scheduling of the academy calendar and roster allocations for lecturers
Organised curriculum activities, events, projects, and training
Handled documentation, translation, and interpretation
Involved in student recruitment and marketing activities at schools and international student programs.
Liaised with high-level management, external stakeholders, media, government, and NGOs
Engaged with local entities such as the National Blood Centre, Tamil Radio/TV channels and Tamil Newspapers for students’ social activity achievements

• Demonstrated telephone techniques that meet quality standards.
  Provided excellent Customer service and handled customer complaints.
• Conducted demonstrations of the latest products and raised awareness of promotions.
• Performed excellent customer service
• Arranged pick-up and delivery service for the customer
• Trace customer shipment
• Deal with Custom Singapore for shipment clearance
• Open a new business account for a new customer