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Barnabas Kpozehouen
Beaumont Hills,NSW
Supporting Documents Available Upon Request
- Australian Passport
- Citizenship Certificate
- Driver’s License
- TFN Number
- Bank Details
Preffered Communication
- Email- barnabas.kpozehouen@gmail.com (Fast response- Replies within max 2 hours)
Quote
It's fine to celebrate success but it is more important to heed the lessons of failure.
Bill Gates
Summary
Motivated and dependable retail and warehouse worker with over 4 years of experience in customer service, food service and warehouse operations. Highly adaptable with an exceptional ability to quickly learn new systems, master new responsibilities and thrive in fast-paced environments. Known for a strong work ethic, reliability, teamwork and consistently delivering high-quality results.
Overview
5
5
years of professional experience
2
2
Years of fast-food, high-speed and high-volume
2
2
Years of retail, communicative and efficient
1
1
Years of warehouse operations and logistics
Work History
Retail Assistant
Martelli's Market
Sydney , NSW
Sep.2023 - Current
- Developed lasting relationships with customers, which helped to bring in additional business opportunities.
- Resolved issues through active listening and open-ended questioning, reporting major problems to manager.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Warehouse Associate
Adecco (Amazon Logistics)
Bella Vista, NSW
11.2025 - 05.2026
- Picked and staged delivery routes for dispatch.
- Operated RF scanners to accurately process and track parcels.
- Safely handled packages weighing up to 23 kg.
Consistently met productivity and accuracy targets. - Maintained a safe, organised and efficient work environment.
- Collaborated with team members to ensure on-time dispatch.
Team Member
Honest Chicken Cherrybrook
Sydney, NSW
May.2023 - Sep.2023
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Stocked shelves to organize aisles in assigned department.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
Crew Trainer
Hungry Jacks
Seven Hills
Sep.2021 - Mar.2023
- Taught new team members correct procedures for all areas of operations.
- Trained other employees in customer service, food safety and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Identified team weak points and implemented corrective actions to resolve concerns.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
- Opening and Closing Procedures
- Station Preparation
- Production Preparation
- Staff Training
- Sales Expertise
- Safe Food Handling
- Restaurant Operation
- Role Modeling
- Dress Code Enforcement
- Cleaning and Sanitation
- Food Safety
Hobbies
- Reading, favorite book being Harry Potter.
- Music, play guitar, drums, piano and voice.
- Basketball, my favorite team being Milwaukee Bucks.
- The subject english.
- Sport in general
- Seeing customers leaving the store with a smile.
Education
The Hills Sports High School
Seven Hills, NSW11.2022
Blacktown Boys High School
Blacktown, NSW03.2023
Cherrybrook Tech High School
Cherrybrook, NSWBachelor of Exercise Science / Bachelor of Education (Secondary) - Education
Australian Catholic University
Strathfield, NSW 03.2026 - Current
References
+61420731009- Manreet (Assistant Manager) Hungry Jacks
+61475584655- Gary (Head Manager) Hungry Jacks
+61437400994- Maria (Head Manager) Martelli's Market (current job)