Bayaka Byambaa
CARNEGIE,Victoria
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Amer Sports Asutralia
01.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Certificate IV - Bookkeeping And Accounting
RMIT
Melbourne, VIC06-2021
Bachelor of Arts -
Mongolian National University
Mongolia09-1999
Timeline
Customer Service Representative
Amer Sports Asutralia
01.2023 - Current
Certificate IV - Bookkeeping And Accounting
RMIT
Bachelor of Arts -
Mongolian National University