B Deepak Raja
38 Phar Lap Road,WA
Summary
Accomplished Manager with a proven track record at Maa Kali Sweets, enhancing customer satisfaction and streamlining operations. Expert in team leadership and money handling, successfully resolving conflicts and improving financial accuracy. Demonstrates exceptional organizational skills and decision-making prowess, significantly boosting team productivity and engagement.
Overview
6
6
years of professional experience
Work History
Assistant Manager
A2B Indian Resturant
03.2024 - Current
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Manager
Maa Kali Sweets
04.2019 - 01.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Defined clear targets and objectives and communicated to other team members.
Education
Bachelor of Business Administration - Management
University of Calcutta
Calcutta12-2022
Senior Secondary School - Commerce
Assembly of Christ School
Kolkatta05-2019
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Staff supervision
- Operations management
- Verbal and written communication
- Inventory management
- Active listening
- Organizational skills
Languages
Hindi
Native or Bilingual
Tamil
Native or Bilingual
Bengali
Native or Bilingual
English
Full Professional
Timeline
Assistant Manager
A2B Indian Resturant
03.2024 - Current
Manager
Maa Kali Sweets
04.2019 - 01.2024
Bachelor of Business Administration - Management
University of Calcutta
Senior Secondary School - Commerce
Assembly of Christ School
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