Bea Massey
Bathurst,NSW
Summary
Compassionate Disability Support Worker with extensive experience in relationship building and medication administration. Skilled in personal care, meal preparation, and financial management, enhancing client satisfaction through active listening and engagement. Reliable and adaptable, consistently delivering high-quality care in dynamic environments. Seeking to leverage skills in a fulfilling role that allows for continued personal and professional growth.
Overview
6
6
years of post-secondary education
5
5
years of professional experience
Work History
Disability Support Worker
Kirinari
Bathurst, Nsw
06.2026 - Current
- Supported clients in daily living activities and personal care, enhancing their independence and quality of life.
- Implemented individual care plans tailored to each client's unique requirements.
- Ensured high daily living standards by aiding clients with personal hygiene, fostering dignity and well-being.
- Monitored client health and reported any changes to healthcare professionals.
- Developed and maintained supportive relationships with clients and their families.
- Provided care to younger clients, adapting approaches to meet their specific needs.
- Maintained a safe and clean environment for clients at all times.
- Participated in training sessions to enhance caregiving skills and knowledge.
Zambrero
Supervisor
Bathurst, NSW
07.2024 - 07.2026
- Managed time efficiently in order to complete all tasks within deadlines.
- Maintained accurate cash drawer and balanced registers at end of shifts.
- Maintained accurate cash drawer and balanced registers, contributing to financial accuracy and accountability.
- Created promotional displays that improved product visibility and increased sales.
- Resolved customer complaints professionally, ensuring satisfaction and loyalty.
- Resolved customer complaints to enhance satisfaction and foster loyalty.
- Greeted customers at store entrance entering store and responded promptly to customer needs.
- Welcomed customers entering the store and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Passionate about learning and committed to continual improvement.
- Taught and trained new employees as part of being a supervisor.
Glenray
Disability Worker
Bathurst, NSW
04.2025 - 05.2026
- Assisted clients with personal care, including toileting, showering, eating, drinking, and other daily needs to enhance their comfort and dignity.
- Managing the clients medication and meeting the expectation, never missing times and always handling it with care when administering them.
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
- Having a strong bond with my clients and having fun times when they get uninterested for the day.
- lunch making for their lunches for school or work and having the required diet for each client, aswell as their breakfast, lunch and aswell as dinner all healthy and great for the clients meal plans and their ability with foods.
- Adhered to safety protocols while performing daily responsibilities.
- Supported clients by managing laundry, preparing lunches, and transporting them to appointments, ensuring their daily needs were met.
- Administered medications to clients, ensuring adherence to prescribed schedules with care. and meeting the expectation, never missing times and always handling it with care when administering them.
- Prepared nutritious lunches for clients, ensuring dietary needs were met. for their lunches for school or work and having the required diet for each client, as well as their breakfast, lunch and aswell as dinner all healthy and great for the clients meal plans and their ability with foods.
Zambreros
Team Member
04.2021 - 06.2022
- Enhanced communication skills through regular interactions with team members and customers.
- was my first ever job and it was a good experience and learned a lot of things.
- Demonstrated strong work ethic through organization and attention to detail in tasks.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Family Members
Babysitting
- Established rapport with families, resulting in increased referrals for babysitting opportunities.
- Improved parent satisfaction through consistent, reliable babysitting services for date nights.
- Adapted to various family dynamics and preferences, ensuring a seamless babysitting experience tailored to each individual household's needs.
- Adapted to various family dynamics and preferences, ensuring a seamless babysitting experience tailored to each individual household''s needs.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Fostered trust with parents and children by consistently demonstrating professionalism, punctuality, and dependability.
Cleaning
House Sitting and Pet Sitter
- Improved commissary efficiency with thorough cleaning and maintenance of equipment.
- House sat for families and provided pet care when contacted by family or friends.
- Fed and walked pet, and cleaned up after pets indoors and outdoors.
- Managed a variety of household tasks, including mail collection, plant care, trash removal, and light cleaning around the house to maintain a clean living environment for the person that owns the house.
- communication with the homeowner via phone call or even text.
- Fed and watered animals and replaced dirty bedding and litter boxes
Education
Year 12 -
Kelso High Campus
Bathurst, NSW, NSW 01.2018 - 10.2023
Skills
- Medication administration
- Personal hygiene assistance
- Toileting support
- Meal preparation
- Dietary support
- Independent living skills
- mobility support
- Emotional support
- Senior care
- Direct care
- Customer service
- Customer management
- Relationship management
- Relationship building
- Conflict resolution
- Problem resolution
- Active listening
- Verbal communication
- Attention to detail
- Time management
- Multitasking
- Decision-making
- Problem-solving
- Employee training
- Change adaptability
- Cultural awareness
- Empathy and patience
- Medication management
- Senior care
Timeline
Disability Support Worker
Kirinari
06.2026 - Current
Glenray
Disability Worker
04.2025 - 05.2026
Zambrero
Supervisor
07.2024 - 07.2026
Zambreros
Team Member
04.2021 - 06.2022
Year 12 -
Kelso High Campus
01.2018 - 10.2023
Cleaning
House Sitting and Pet Sitter
Family Members
Babysitting