Behnaz Farhang
St Clair,Australia
Summary
I have graduated high school recently and I been working while I was studying. Since I have graduated I did public speaking training to improve my ability to maintain a better communication with people around me and be able to content with children in a postive way since it’s my favorite job since childhood
Overview
2026
2026
years of professional experience
Work History
Butchery Customer Service, Cashier, Kitchen Hand
Rooty Hill supermarket
- Weighing meat
- Wrapping meat
- Putting meat and other stocks out for display
- Serving the customers
- Balancing the cash register
- Scanning items
Coffee Shop Worker
The Ritual Expresses
01.2023 - Current
- Maintained a clean and inviting atmosphere for customers, ensuring a positive experience and encouraging repeat visits.
- Managed cash register transactions accurately, maintaining accountability for all financial transactions during shifts.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced coffee shop environment.
- Handled customer complaints professionally and efficiently, resolving issues swiftly to maintain overall satisfaction levels.
Crew Member
Broaster Chicken
08.2021 - 08.2023
- Provide excellent customer service by greeting customers and meeting quality expectations
- Work well with teammates and accept coaching from the management team
- Support great dining and meal experiences for guests
- Escalate problems or complaints to the relevant supervisor or manager for resolution
- Train new team members on procedures, customer service and sales techniques
- Keep the food preparation area, equipment and utensils clean and sanitary
- Collaborate with team members to complete orders
- Work front counter, kitchen and other areas
- Prepare products following restaurant, health and safety standards and procedures
- Respond proactively and positively to rapid change
- Offer upgrade items and showcased daily specials to promote restaurant products
- Packaged menu items into bags or trays and placed drink orders into carriers
- Calculate totals, process payments and issue receipts
- Assist team members with tasks, increasing overall efficiency and achieving improved customer satisfaction
- Measure and record storage temperatures for frozen, cold and hot items
- Move and stocked food products weighing up to 16 kg
Education
Graduated - High School
St Clair High School
St Clair High School Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash register operation
- Cash handling
- Customer complaint resolution
- Time management
- Stress management
- Cultural awareness
- Adaptable and flexible
- Cleaning and sanitizing
- Cooperative attitude
- Creative thinking
- Active listening
Languages
Persian, Dari, Pashto and Urdu
Native or Bilingual
Timeline
Coffee Shop Worker
The Ritual Expresses
01.2023 - Current
Crew Member
Broaster Chicken
08.2021 - 08.2023
Butchery Customer Service, Cashier, Kitchen Hand
Rooty Hill supermarket
Graduated - High School
St Clair High School
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