Behnaz Farhang
St Clair,Australia
Summary
I have graduated high school recently and I been working while I was studying. Since I have graduated I did public speaking training to improve my ability to maintain a better communication with people around me and be able to content with children in a postive way since it’s my favorite job since childhood
Overview
2026
2026
years of professional experience
Work History
Butchery Customer Service, Cashier, Kitchen Hand
Rooty Hill supermarket
Rooty Hill, NSW, Australia
- Weighing meat
- Wrapping meat
- Putting meat and other stocks out for display
- Serving the customers
- Balancing the cash register
- Scanning items
Coffee Shop Worker
The Ritual Expresses
Mount Druitt, NSW
01.2023 - Current
- Maintained a clean and inviting atmosphere for customers, ensuring a positive experience and encouraging repeat visits.
- Managed cash register transactions accurately, maintaining accountability for all financial transactions during shifts.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced coffee shop environment.
- Handled customer complaints professionally and efficiently, resolving issues swiftly to maintain overall satisfaction levels.
Crew Member
Broaster Chicken
St Marys, NSW, Australia
08.2021 - 08.2023
- Provide excellent customer service by greeting customers and meeting quality expectations
- Work well with teammates and accept coaching from the management team
- Support great dining and meal experiences for guests
- Escalate problems or complaints to the relevant supervisor or manager for resolution
- Train new team members on procedures, customer service and sales techniques
- Keep the food preparation area, equipment and utensils clean and sanitary
- Collaborate with team members to complete orders
- Work front counter, kitchen and other areas
- Prepare products following restaurant, health and safety standards and procedures
- Respond proactively and positively to rapid change
- Offer upgrade items and showcased daily specials to promote restaurant products
- Packaged menu items into bags or trays and placed drink orders into carriers
- Calculate totals, process payments and issue receipts
- Assist team members with tasks, increasing overall efficiency and achieving improved customer satisfaction
- Measure and record storage temperatures for frozen, cold and hot items
- Move and stocked food products weighing up to 16 kg
Education
Graduated - High School
St Clair High School
St Clair High School Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash register operation
- Cash handling
- Customer complaint resolution
- Time management
- Stress management
- Cultural awareness
- Adaptable and flexible
- Cleaning and sanitizing
- Cooperative attitude
- Creative thinking
- Active listening
Languages
Persian, Dari, Pashto and Urdu
Native or Bilingual
Timeline
Coffee Shop Worker
The Ritual Expresses
01.2023 - Current
Crew Member
Broaster Chicken
08.2021 - 08.2023
Butchery Customer Service, Cashier, Kitchen Hand
Rooty Hill supermarket
Graduated - High School
St Clair High School