Summary
Overview
Work History
Education
Skills
Interests
Extracurricular activities
Timeline
Generic

Oscar Nevett

Kingsville

Summary

Dynamic customer service professional with proven reliability and a strong focus on customer satisfaction at People's Coffee. Skilled in cash register operation and adept at maintaining composure in high-pressure situations. Recognized for enhancing service efficiency and fostering a welcoming environment, ensuring a positive experience for all customers.

Overview

3
3
years of professional experience

Work History

Customer Service Cashier and Kitchen Hand

People's Coffee
02.2025 - Current
  • Collaborated with team members to improve service efficiency during peak hours.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Processed customer orders and accurately handled payment transactions.
  • Assisted customers with product inquiries and recommendations to enhance satisfaction.
  • Maintained cleanliness and organization of workspace to ensure efficient service delivery.
  • Handled cash and credit card payments, ensuring secure and accurate financial transactions.
  • Maintained cleanliness and organization of kitchen areas to ensure efficient workflow.
  • Assisted chefs in food preparation, following safety and hygiene standards.
  • Operated kitchen equipment, including dishwashers and mixers.
  • Supported inventory management by restocking supplies as needed.
  • Collaborated with team members to streamline kitchen operations during peak hours.
  • Participated in cleaning and sanitizing tasks to maintain a safe working environment.

Customer Service Cashier

Fruits of the Forest
12.2022 - 01.2023
  • Processed customer transactions accurately using point-of-sale system.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.

Education

Bachelor of Business, Banking And Finance - Business, Banking And Finance

Monash Univeristy
Caulfield, VIC
11-2029

Scotch College
Kew, VIC
10-2024

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash register operation
  • Customer focus
  • Time management
  • Multitasking and organization
  • Phone etiquette
  • Cleaning and sanitizing

Interests

  • Gym Workouts
  • Team Sports (Mainly Basketball)
  • Swimming
  • Wanting to improve physical fitness and physique
  • Passionate about balancing physical health with mental and emotional wellness

Extracurricular activities

Titans Basketball (Chadstone), Albert Park Lakers Basketball (MSAC)

Timeline

Customer Service Cashier and Kitchen Hand

People's Coffee
02.2025 - Current

Customer Service Cashier

Fruits of the Forest
12.2022 - 01.2023

Bachelor of Business, Banking And Finance - Business, Banking And Finance

Monash Univeristy

Scotch College

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Oscar Nevett